Anno 1800 Dev Tracker

Thanks for clarifying that for us, I'll certainly pass that on to the team.

Thank you for reporting this to us, SirHarryPierce.

Just for some clarification on this issue, was this an NPCs settlement or your own that this occurred at? If an NPC, I assume they were just creating the ships over and over without assigning them anywhere?

We are glad that some of your troubles have been resolved by the update everyone!

For those still having troubles, our Support Team can look into it for you, they can be reached in these ways:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
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Originally Posted by Seigiku
For the second time, Milfon came to my island. But still not working.

https://drive.google.com/open?id=1ET...fDLz1v7kxaUpaR

Sorry to hear this. we are still actively investigating this issue. Apologies for the delay.

Hi everyone! Game Update 7.3 is live now, one of items on the notes says "Fixed several issues that could cause Desync errors in multiplayer.". Hopefully these fixes will address the problems you all have been having. Details on the Update can be found here:

https://www.anno-union.com/en/game-update-7-3/

If you are still experiencing multiplayer desyncs after updating to 7.3 you can contact our Support Team for additional help here:

If you would like to submit a Support Ticket for help you can do so here:
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Originally Posted by lox332
Everything is working fine now! Thanks for patch and support to everybody. After almost 2 moth I can play coop with friends!

Awesome news, thank you for updating us. Have a great time playing with your friends!

Originally Posted by Szynja
The savegame bug has been resolved. That's a great. Thank you.

They money bug seems to be present still.

Thanks so much for the follow-up! For any interested, details on Game Update 7.3 can be found here:

https://www.anno-union.com/en/game-update-7-3/ ... Read more

Originally Posted by I3rklyn
More encouraging news. I asked about the next patch and this was the response: https://twitter.com/ANNO_EN/status/1258415855462998016

Hi l3rklyn and everyone else in the thread! Game Update 7.3 is here. This Update includes fixes for crashes caused by a variety of factors, hopefully yours included. Details on the Game Update can be found here:

... Read more

Following you can find the links to the release notes for GU 7.2 and today's ... Read more

Hello there,

Sorry to hear that your game keeps crashing.

Can you please contact our support team directly on our Support Site as they would be more suited to assist you than myself over the forums.

Before you connect to our live chat, can you please prepare ... Read more

Hello Annoholics,

Sorry to hear that you are experiencing this. Can you please provide us with your save files, so we can investigate it further? Many thanks and apologies for any inconvenience caused by this. If you have any additional questions, please let us know.

Hello Annoholics!

Sorry to hear that your game keeps crashing.

Can you please try the troubleshooting steps listed in this article?

If the issue persists after performing all the steps from the article provided, can you please reach our team through our ... Read more

Hello Szynja,

Sorry to hear that you are experiencing crashes at the moment. Can you please try all the steps listed in this official article?

Regarding your bug report, can you please provide us with some screenshots and a short video, if possible (especially the income gain, so we can investigate it for you)? Many thanks and apologiess for any inconvenience caused by this.

If you have any additional questions, feel free to update this thread.

Originally Posted by SirHarryPierce


Thank you.

My pleasure!

Please do let us know if there is anything else we can help with.

Thanks!

Originally Posted by SirHarryPierce
Should they also be unlocked in club challenges now, since they are both grey still.

Apologises, can you please check this again?

Thanks!

Hey everyone!

As mentioned by my colleague, please do create a ticket on ... Read more

Originally Posted by lolo_988
I same probleme here i open a ticket for a maj location (11208222 )
I can lauch it by uplay but i have no register key for EPIC.

Thank

Hi lolo_988!

I have checked your account and can see you have Uplay version of the game. You do not need Epic client to play.

Originally Posted by yezzum2
Wow, just purchased the game and had the same activation code issue. Looks like this has been around for well over a year.

...

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Originally Posted by RodLosAngeles
This quest is still broken. I ran into the same problem today. Just one more bug to add to the long list of unfixed bugs in Anno 1800. Thanks a lot, Ubisoft.

Hi RodLosAngeles!

Sorry to hear you still have issues with this quest. Could you please try attempting it on a fresh new save?

Thanks!

Originally Posted by Seigiku
You constantly write that contact support. I have wrote. I was told that they are working on the problem.
Released a new update 7.2. The problem has not been solved, and if we can see messages on the forum, the problems has increased.

I can't play Anno 1800 already one week, because i want this special guest and i don't want to have this problem in the future.

Hi Seigiku!

Sorry you are experiencing this issue.

I can confirm we are still investigating this one.

I am sorry for any inconvenience caused.

Originally Posted by SirHarryPierce
Oh, ok.

Do you have a link or something? Both are not unlocked in Ubisoft Launcher

Mmm, google found it; PLEASE USE THE FOLLOWING REFERENCE NUMBER 11499022.

Hi SirHarryPierce!

Thanks for the image, I have unlocked those two challenges for you.

Thanks!