Anno 1800 Dev Tracker

Thanks for helping out @MGuenny

Hey there @Derascha!

I got your save file added to our investigation of the issue, and I appreciate your cooperation.

Hey there @Yuregenu!

I would like to get this reported up, with a save file for our QA team to run some tests on.

Can you open a support ticket with us and attach a save file? If you need instructions on finding your save you can ...

Hey there @Humility925

While I understand why you would assume Windowmaker would be the correct building for this enigma, you should also try building and selecting a Spectacles factory, to see if that satisfies the enigma.

Please let me know if that works for you.

Hey there @Humility925

Just to clarify your issue a bit, you are saying that there is definitely a culture item in your lodge but you are not able to find it? Have you looked through every individual item in the "All Items" list and you still are not able to find the correct item?

@Humility925 Thanks, I've reported this up to the Anno team and hopefully we'll have a fix out soon!

@Humility925 Thanks!

Next, please run through these steps if you haven't already, then let us know if they don't help so that we can send up a bug report!

No problem @sirmacro - hopefully we'll have more to share soon!

Hey guys,

Thanks for this report!

@Humility925 - may we please know what the other two skins are in your screenshots?

Thanks for reaching out and reporting this to us @Humility925 - appreciate it!

I'm afraid we're unable to access your save file though, it appears they're locked and require permissions to view.

Would you be able to update these permissions so we can get this raised to the team?

Much appreciated!

Thanks for the saves guys, appreciate it!

I've added them to the report.

We'll let you know when we have more information!

Thanks for the update @carysam - sorry to hear that didn't do the trick.

So we can have the team take a look, would it be possible to please share some screenshots of the timestamp differences you've noted between the saves?

Thanks for letting us know @Omnio88 !

As noted, this has been reported, but if you could please also share your save file, it'd be appreciated as the more examples we have the better.

Thank you!

Thank you for letting us know the files are attached now @anel933!

Please follow the detailed instructions below!

1. Uninstall the game files for Anno 1800 entirely.
2. Completely clear out the Ubisoft Connect cache, then uninstall it.
3. ...

Your english is fine @GameOfTitan! I find you easy to understand in all your posts.

As soon as we hear back about a possible fix for the bug you are seeing we can get this thread updated for you.

Thank you for your cooperation!

Hey there @Danthelegend04 , welcome to Discussions! I really appreciate you reaching out. I've gone ahead and moved your post to a new thread, since we prefer to keep issues separate in their own thread, so that everybody knows what is in each thread from its title. My apologies for any confusion caused!

I can see our teams are aware that flamethrowers don't often attack ships. The reason for this is that the Flamethrower Monitor only attacks while it is stationary, which is unlikely to be the case for enemy ships, while they have more time to come to a stop for bui...

Heya @GameOfTitan , thanks for coming back to us about this

I don't see any files from you quite at the moment, so it could be that you've not logged into your Ubisoft Connect account at the link to attach those files to this same account you're posting on the forums with.

However, I did have a quick question for you. Are you using Windows 11? If so, plea...

@Humility925

Perfect. Thanks for getting back to me so quickly. I'll send that over to the team now.

Hey there folks,

I have submitted this to the Anno team for further investigation. To assist in their investigation can I ask any affected players to submit a link to their save file(s) where this quest/event has not yet been triggered when previously it would likely have been already before patch 15.1.

By default you can locate your save file path here:

%userprofile%\Documents\Anno 1800\accounts\

Thanks!

@fletch002

Hey Mike,

So we can determine whether this is a bug that needs to be reported or is working as intended can I ask you to provide us with a link to a video demonstrating this if possible please? Once we've got that from you we'll take a look and report this to the team if required.

Cheers!