Anno 1800 Dev Tracker

Hey there @PinBeaCo

Just to clarify, have you noticed that the flame monitors will fire if the enemy target is not moving at all?

If so, and the ships only stop shooting when the target is moving that is something that our team is aware of and currently investigating.

Hey there @Kajsa

Unfortunately, by default Anno 1800 will always open on the monitor you have designated as your "main" monitor.

If you are running the game in Borderless Window, you may be able to shift it onto another monitor by holding the Windows key on your keyboard, then pressing the left or right arrow key, depending on which direction you want to movie it in.

Hey there @The-Viking555, I'm sorry to hear you had to lose so much progress.

Unfortunately, if the local save file is not able to be created normally, it also prevents a clean file upload for the cloud save as well

Hey there @la_chouffe!

This issue is still under investigation, with no updates to share just yet. As soon as we know more, you can expect an update here, on the News and Announcements section, or on the known issues trello: (...

Hey there @Eagletazq, as @Asterix201252 implied the best way to share a video is to upload it to YouTube and post a link!

Hey there @Noobgamer3601

Based on the DX Diag file that you sent us most recently on the case that you have open, your graphics driver was last updated in July. You will need to update that driver, and make sure you install any pending Windows updates as...

Hey there @hundreAd1800 sorry to see you're having some issues with a buff effect!

Can you take a screenshot of your oil refinery production summary in the Old and New world for us, along with a screenshot showing that you have Captain of Industry active in both locations?

Hey there @P0PPYTAT

Sorry about the delay in response here! If you are still unable to access the cosmetic DLCs that you were missing, you might still need to open a support ticket for this issue, as this may require a full review of the content activation on your account, but there are a few steps you can try first.

1. Make sure the ...

Hey there @The-Viking555

We have no updates about this issue yet, but I can confirm that it is still being investigated by the team! As soon as we know more, you can expect an update in this thread, as well as our News and Announcements section. It may also show up on the known issues list: (https://trello.com/b/rldv58ho/anno1800-known-issues-list).

Hello again @AORUS2017

Unfortunately, since you are refusing to provide the screenshots and evidence of the issue that has been requested, there is no assistance that I can offer you. If you change your mind and would like to provide those screenshots, this thread will remain open for you!

Thanks for getting that screenshot for me @jamiewwer1!

Sorry about the delay on my response, Thanksgiving holiday got in the way

I experience pretty similar shadow flickering to what was shown in your video, and changing the following settings made it harder to notice, but did not remove it entirely.

Shadow Quality - Medium
Lighting Quality - High
Object Quality - High

Unfortunately, this is ...

Hey @The-Viking555, thanks for contacting us.

Sorry to hear that you're experiencing issues with your game saves.
You mention that it gets stuck with the cloud saves.
What happens when you try to load your local saves ? Do you get any error message ?

Hiya @AuddieD, thanks for the answer.

I'm super glad to hear that your badge unlocked and that in doing so, you did your best run ! Congrats

Hey @AndyStennett, thank you for taking the time to describe exactly what is happening.

In order to assist you further, our teams would need to analyse your System files (Dxdiag and MSinfo32) that you provided in your case.
So we will get in touch with you as soon as someone had a look at them.

PS: I have moved all your messages in the same topic that you created.

Hey @Malacai82! Thanks for bearing with us as the team looks into this! They were having a tough time with reproducing this situation. Would you be able to provide any video clips showing the steps you are taking before this has happened? If you could also reach out to our...

Awesome, thanks @Humility925 for confirming !

Hope this answered your question @Gamer75043 !

Don't hesitate if you have any other question.

Thank you for confirming that disabling that option fixes the issue @jamiewwer1!

The post from @MGuenny was actually spot on about the cause of this problem. That spec...

Hey there @AORUS2017

Based on what you're describing here, it sounds more like you are simply not producing enough goods - mail specifically - to keep up with the demand in your high population buildings. What DeskLamp was asking for was a specific example of mail disappearing without this level of demand for it. We would need a visual example and description of that happening, as this is the forum for bug reports and technical issues.

Thank you for confirming that @krissu1981!

I'll get this info added to our investigation into the issue. Keep an eye on the News and Announcements section of the forums for any updates!

Hiya @Gamer75043,

Thanks for contacting us.

As @Asterix201252 said, it might be a normal behaviour and it's just a graphic illustration of what's happe...