Anno 1800 Dev Tracker

Hey @AuddieD,

Thanks for the screenshots.

Would you be able to provide a screenshot showing the 11 post-offices or a video, so that we can forward the issue to the game team for investigation ?

Hey @AndyStennett,

Thanks for contacting us.
I'm sorry to hear that you've been experiencing poor performances with the game.
Have you tried to follow the steps from our technical troubleshooting guide?
They should help with optimization a little.
If the issue persists, I invite you to...

@AORUS2017

The steps may not always help, unfortunately, but we do ask that you start with those steps as it can help a lot of different issues! If it doesn't help though, that gives us a bit more information about the issue to better narrow down what the cause of it may be.

As for the speed (or rather lack thereof) of airships, this feedback has been sent to the team already that I can see but I have also added your input to the feedback report as well for good measure!

...

Hi @krissu1981!

To clarify, did you deliver the conspirators to Archibald but the quest objective did not update? If that's incorrect, please let us know exactly which step you are on in the quest so we can look further into this.

Hiya @jamiewwer1!

Thank you for the video as well as that list of steps you've already tried. As MGuenny pointed out, it does seem like this flickering is caused by changes to the shadows so I'd like to know if messing around with any of the graphics settings has caused any change in this flickering you've run into. Also, around when did you first notice this issue?

Does it appear that the flickers happen completely randomly or upon scrolling over any specific areas or buttons in game?

Please also check if you have Multi Frame Sampled Anti-Aliasi...

Hey @jamiewwer1

If you still need assistance, please can you reach out via one of the following options so we can look into this for you:

Live Chat (when available)

...

Hey,

Is this for the quest "A Trifling Matter" ?

Hey @AuddieD

Could you provide a screenshot of what this challenge is exactly so I can make sure this gets escalated to the right team to look into?

Hey @iandespalo1980

You don't need to activate it via a CD key, it activates on your account automatically when purchased through our store.

Heya @silent_reyes, welcome to Discussions!

First please check out this FAQ to make sure you've not missed anything listed there, since these steps generally help with the widest variety of issues.

Also, would you happen to have multiple storage drives/partitions? Because if so, please make sure that Ubisoft Connect and the game itself are installed ...

Hey there @Shalira159, thanks for reaching out, and welcome to the forums!

If you haven't already, can you please run through our basic troubleshooting steps to see if they have any effect, and then get us some images, or preferably a short video showcasing the issue if it persists?

Can you please do the same if you're running into this same issue with...

Hi everyone!

Since this has now been resolved, I'll lock the thread. If you need anything else, feel free to open a new one anytime, thanks!

Hi @SirHarryPierce and thanks for confirming you've managed to get past this annoying issue! Glad to hear you've managed to complete it! My colleague has already forwarded feedback about this, but let us know if you have any other questions or need more info!

Thanks for helping our, ...

Hi @Noobgamer3601 - are you still experiencing this problem? Have you updated your ticket with out support about it?

Hi @WaitN and welcome to the forums!

Thanks for jumping in and explaining this @Asterix201252 - I hope this answers all the questions!

Let us know if you nee...

Thanks for clarifying that up everyone If you have any suggestions for improvements on it, feel free to let us know and we can forward that on to the dev team for you.

@chang92077193 There is steps mentioned just above on how to change to DX11.

Hey @SirHarryPierce

Thanks for the videos and providing your feedback on this and I apologise if it wasn't spotted on the old forums. I can't promise any changes myself but I'll forward it to the dev team for them to consider if they think a change should be made to this.

Thanks for linking to the other thread above @AuddieD. I'll lock this one so @Sternlinka you can check and follow the ...

@Sternlinka Thanks for the update!

To clarify, is this issue happening in all of your saves, or just the one?

And does it persist if you try disabling all of your mods on a currency save, as well as disabling all of your mods on a new one?