Apex Legends Dev Tracker

@twkano 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-o...

Read more

Hey @RusOrcs-Gopnik being rude and abusive towards others is never acceptable never mind the circumstances.

 

If someone is breaking the rules then you can report them. Responding in an incredibly offensive and abusive manner is not allowed. 

 

As for deleting your account, sorry to say but our team cannot assist you in getting around a ban. 

 

Locking this an before you post again please read the following: https://answers.ea.com/t5/help/faqpage/faq-category-id/faq-user-guidelines

 

If you continue to breach the ru...

Read more

Hello @B000ba,

 

if you want to appeal a ban, please contact EA Support - we don't have access to account information here in the forum.

 

https://help.ea.com/en/help-home/ 

Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

@Someone5468 

 

Yes. You should receive an email sometime after reporting someone letting you know if action was taken or not. If you have any other issues, please reach out again. Good luck and have fun

@Someone5468 

 

Without knowing what that email says, I can't really provide any details. Does the email only say Positive Play Charter and nothing else?

@JediBrysenTTV,

Ah, I think I misunderstood the issue then. But like support pointed out, and EA account can only ever have one of a specific type of account linked to it in its lifetime. So while you can always link that Steam account back to that EA account, you won't be able to link a new one, unfortunately.

Wees aardig voor elkaar | Be kind to each other

Hey @JediBrysenTTV,

Your dad should be able to unlink the Steam account on his end via the following link:

https://myaccount.ea.com/cp-ui/connectaccounts/index

That way you won't need to reach out to our live support at all. I will say that there are certain risks associated with unlinking accounts that you play on (especially for Apex), so I recommend this article, just to make sure you're aware of the risks:

... Read more

Hi @Provencec,

 

I'm sorry, you're on the community boards; Answers HQ. We aren't able to help with bans here. It sounds like you're looking for the Terms of Service team. They can review any ban/suspensions on the account for you if you think there's been a mix-up with the ban and they'll lift it if the investigation confirms no rules were broken. To reach them, please ...

Read more

Hello @vitekbratek,

 

please follow this link to see the instructions on how to unlink a Steam account from an EA account:

 

https://help.ea.com/en/help/account/unlink-gaming-accounts-from-ea-account/ 

 

However, an EA account can only be linked to a single steam account in its lifetime, so you won't be able to connect a second steam account to this EA account afterw...

Read more

Hey @Youniverseee0198,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.... Read more

Hi there, @atrocee 

 

We're not able to help with missing content over Answers HQ. An advisor will need to investigate this for you. To get in touch with one, please open a case here. Thanks!

Hey @versinal56,

Unfortunately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They can look into this for you.

...

Read more

Hi there, @salatagod 

 

We're not able to help with banned accounts through Answers HQ. For more information, as well as instructions for disputing bans, please see the article here. 

... Read more

Hi there, @smallcepi 

 

You had posted this on the FIFA Mobile forums. I moved it to the Apex Legends boards. Regarding your banned account, that's not something we can help with. You can find more information on bans, as well as instructions for disputing them, in the article ...

Read more

Hey @roughcarter,

Unfortunately it isn't possible to transfer Apex progress from one account to another. If your son is going to use his own account going forward, I'm afraid he'll need to start from a fresh account.

Wees aardig voor elkaar | Be kind to each other

Hello @TxxToKlamBApeX 

 

At the moment, the following languages are supported on Answers HQ: 

 

•  English 
•  ...

Read more

@C1nkyt0p3,

If you've only received a ban in Apex, then all of your other games should still be fine. So long as your EA account itself isn't banned, you can still play your other titles.

Wees aardig voor elkaar | Be kind to each other

Hey @mossbrook2817,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, then I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

The... Read more

Hey @C1nkyt0p3,

Typically bans (at least for Apex) are not platform specific. So if you've been banned from Apex on PC, you'll likely also be banned from Apex on Xbox.

Wees aardig voor elkaar | Be kind to each other

Hi @Darling0126, and @gcmw5yfyqcxv,

We can't help with bans or suspensions on Answers HQ. Please see my earlier post for more information on how to receive help with a banned account if you believe there's been a mistake.

- EA_Lanna ____________________________________________________________

＊Accept as Solution button- If a post answers your question please let us and other players know by...

Read more