Apex Legends Dev Tracker

You will need to wait for our TOS team to respond @Weadbrecht.

 

Darko

Do not share a username that our TOS team seem offensive on AHQ @the_real_jazz2.

 

You will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

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Hey @i59qxyru4u11,

 

If you believe an action was applied to your account incorrectly, you'll need to create an appeal to our Terms of Service team using the following page:

 

https://help.ea.com/en/help/account/informati...

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Hey @cuongvipz,

We're unfortunately not able to help with bans here on the forums, but if you reach out to our terms of service team via the webform in this article, they'll be able to take a look for you:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

...

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Hey @dezzy_senpai,

Not all bans show up in your ban history (especially game specific ones), but if you've been banned you can always reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/

They'll be able to take a look into this for you. ... Read more

@Punisherr123,

I don't think it's something actively being looked at unfortunately, but any updates about this would no doubt be posted on our socials:

https://twitter.com/ea?lang=en

...

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Hey @Punisherr123,

Unfortunately it's not possible to transfer game progress from one account to another.

Wees aardig voor elkaar | Be kind to each other

Hello,

 

I moved your thread from the FIFA Mobile forums to Apex Legends. As far as your issue goes, we're not able to help with banned accounts through Answers HQ. For more information, as well as instructions for disputing the ban, please see the following article. Thank you.

Hey all, if you have a ban on your account then you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click Contact us at the top ...

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Hello @Diabolicalllll,

 

while videos may prove that other people are also breaking the rules, that does not excuse oneself from breaking the rules in retaliation. If you already contacted Support and your case has therefore been evaluated, there is nothing else that can be done.

 

- Pythia 

Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

Hello @Diabolicalllll,

 

sadly, we cannot help you in the forum in regard to bans, as we do not have access to account details here - you will have to contact EA Support and dispute the ban there.

 

If a player harasses you or anyone else in the game, please report them through the ...

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Going to go ahead and lock this. When creating a post on AHQ please ensure that it is polite and constructive.

 

Darko

@Noobby_Groovy777 Hey, there's no reason to believe that the codes wouldn't work, it's relatively common for some packs to go off sale, but the codes would still work as long as the service is active, and Apex is still going strong.
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Hello @yqlovelight,

 

I removed the attachment as it contained an ID that I believe belongs to a different player, which falls under Name & Shame, which isn't allowed on the forum.

 

If you see a suspected cheater, please report them by using the appropriate tools. We can't take any action against such accounts on Answers HQ, and such pos...

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Hi @TenshiSubaru,

 

Thanks for reaching out to us on Answers HQ, but you're through to the forum team. On Answers HQ, we're limited in the assistance we can offer and bans or suspensions are one of those cases where we're not able to help outside of sharing how to contact the team who can, sorry.

 

You're looking for the Terms of Service (ToS) team, they would exclusively help look into ban cases. If you genuinely believed there was some sort of mix-up with the application of a ban, ToS can be reached by ...

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@skyyyxdd,

 

Other than trying to reach out to our terms of service team again, there's nothing really I can recommend. Bans aren't something we can help with on the forums, and again, they're the only team with the power to remove bans. If they don't, then I'm afraid that's the end of it.

Wees aardig voor elkaar | Be kind to each other

I'm going to lock this thread before it descends into an argument, since there's nothing else constructive that we can add. Unfortunately @OyabunSama21 there's nothing more we can do on the forums to help, but you can always try reaching out to terms of service again if you feel like it's unjustified.

Wees aardig voor elkaar | Be kind to each other

@OyabunSama21,

If they've looked into it and decided that the ban was correct, then I'm afraid that there's nothing else I can really recommend as they're the only team with the power to unban your account.

Wees aardig voor elkaar | Be kind to each other

Hey @OyabunSama21,

We're not able to help with bans here on the forums. If you'd like to raise a dispute, I recommend that you reach out to our terms of service team via the webform in the following link:

https://help.ea.com/en/contact-us/

They'll be able to look into this for you.

...

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@skyyyxdd,

Unfortunately they're the only team with the power to remove sanctions from accounts. If they've decided not to remove the sanction, then I'm afraid there's very little else I can recommend.

Wees aardig voor elkaar | Be kind to each other