You can contact our live support at help.ea.com to see if an exception can be made @BamboozleOnly but remember that this is not something which we normally are able to assist with.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or req...
Read moreSorry to say @BamboozleOnly but in cases of accidental purchases such as this there is nothing that we can do.
We are not able to return the item or exchange it for another one.
Darko
Hey @ChickenShizzle,
Are both the Xbox and PC accounts connected with the same EA Account? If so, that would be why it won't let you add them for cross-play. It's not possible to invite an account that's connected with the same EA Account.
/Kent
... Read moreHey, I've seen a few of these recently, there seems to be some sort of delay on the notification, and the pack will have been delivered & opened previously.
@Cro_Pittt Taking a look I can see a BP reward pack granted about 40 minutes before your posts, so it looks like a duplicate/delayed notification.
Thank you for the video though, it's good solid proof that this is happening to some folks.
Hey all, if you are in-game and believe that someone is cheating then please report them using the steps I shared above.
Darko
＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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You're correct, our answer is no! Wall hacks are cheating. Noone's free to use them and I don't advise doing it unless you're prepared for an account ban.
I get that seeing someone you've reported still in-game can be disheartening. Please know that reports on cheaters and cheating are reviewed and handled accordingly but it's not as cut and dry as you'd imagine. Nothing ever is. There's a lot that goes into the process that takes place once a report is received. We can't go into the specifics as that information can be misused by less-well intentioned players but trust that sending in ...
Read more@c0mpl3x1ty1 I'm pretty sure it's pure RNG, and there's just a chance every reload to see the rare animations
Hey @OtakuXu if you are in-game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/
We take all reports very seriously and will fully investigate.
Darko
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@MassiveVernon Please report suspect behaviour over on the EAC site if you haven't done so already: https://www.easy.ac/en-us/support/game/contact/report/
Also, please check your DMs, I've sent you one.
Thanks.
... Read more@D3m0niz3r A patch rolled out a little while ago, tweaking the Devo damage and floor spawn rate, as well as some other changes. Full notes behind the spoiler.
Rampart Amped Wall client error in softened gore locales
@CGC_skylice Hey, for something like this please send me a DM and we'll forward it to the appropriate folks. Mouseover my name and you should get see the option to send a DM.
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