Apex Legends Dev Tracker

@LFT-PandaPanda 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

Thanks.

Hi there, @s117gokuto.

It's possible you're not logging in with the right email address. That's one of the main reasons this happens. It could be a different email than the one your PSN ID/Xbox gamertag is on. Something else you can do is change the password on your account at www.origin.com. Another reason this happens is if you've tried to log in too many times. That will lock you out for about 90 minutes. If these suggestions aren't working, try going through the...

If you explain the situation to them @Krampus_ii they will be able to help.

Darko

Hey @Krampus_ii did you reach out to our live support after receiving this?

Darko 

Hey @Krampus_ii can you take a look at your email for any message from our team. I can see that they reached out to you.

Darko 

Hey @Krampus_ii sorry to see that you are having issues.

I took a look at your case and can see that it is being worked on, the best thing to do is to give the team a little more time.

I know it's frustrating but the best thing to do is to be patient and keep an eye on your email for any message from the team.

Darko

@MasterKilerAK Unfortunately there isn't any player-side workaround and we don't have an ETA on this yet, but hopefully it won't be long yet. I have it too, so I appreciate how grating this is. 

@Legendrias The main thread on this issue can be found here: https://answers.ea.com/t5/Bug-Reports/Daily-Challenges-And-Treasure-Hunt-Quest-Have-A-Too-Long/m-p/9...

@jaffajake23 

As long as you link your Steam account with the same EA Account you've been using to play the game in Origin your progress will still be there. 

/Kent

Hey there. 

This issue is under investigation. The team is currently looking into it. 

We'll share updates when we hear back with more info. Thanks for bearing with us on this. 

/Kent

@MihyanBg 

That means there isn't any cross-progression across hardware platforms. So your progress wouldn't transfer from PC to PlayStation 4, for example. If you're playing on Steam and Origin you're still on the PC platform, so your progress would still be there. 

/Kent

Hey @Rlseman accusing others of cheating simply is not allowed on AHQ.

Darko

Hi @iTzPotatoPred. 

You can link up your Steam account with an existing EA Account. That way you'll keep your account progress once you start playing through Steam. 

For more information on how to link up the accounts check out the EA Help website. 

...

Hey @Refrain_FPS. 

If you see someone who might be cheating or hacking it would be best to report them directly so the Terms of Service team can take a look. Answers HQ isn't the place to report other players, and any names that are posted here will be removed. 

For more information on how you can submit a report to the TOS team check out the ...

Sorry, it's unlikely, as you mention most of the packs come with the BPs, and aren't intended to return. 

I'd like if there were remixes of there character themes in future, myself. 

Hi @tcborne. 

I'm afraid that it's not possible to transfer progress between accounts. The progress on that particular account cannot be moved over to another. 

/Kent

You can fill in all the details on a Sunday, that's no problem @chgid2005294

Once the information has been sent, then you'l receive a reply from our ToS team when they were able to review your dispute. When you'll receive a reply depends on when they'll be able to get to your dispute, all I can ask is for your patience.

Hi @chgid2005294,

If you feel that we've made a mistake, then feel free to reach out to our ToS team via the last link that they provided in the mail.

https://help.ea.com/uk/help/account/information-about-banned-or-suspended-accounts/

The worst part is that I forget and open it every time. 

Anyway, this is indeed known and it'll be fixed in an upcoming patch.

Yep, I've seen the bad bin referenced a few times. I'm pretty sure it's been tracked for a fix but I'll chase up and make sure.