Apex Legends Dev Tracker

@RookyCarrot949 

 

The team that handles ban appeals is currently working through a relatively large number of cases so we do need to ask you to be patient until your receive a response to your ban appeal, thanks.

@WickXI 

 

Thanks for the update. I'm glad this worked for you. I'll keep it in mind for others in the same situation. If you have any other issues, please let us know. Have fun and good luck!

Hi @Hydro_Cheezy, 

 

I'm sorry, but there is no cross-platform progression for Apex Legends. If you start playing on PC it would be with a fresh account. We don't have a way of moving your progress over from a console account, unfortunately. 

 

 

/Kent

@WickXI 

 

If it's been less than 24 hours, they'll ask you to wait. After that time expires, they should be able to investigate this.

Sorry to have not had this info previously, the season 7 BP is not included as part of an EA Play Pro membership, we have the following messaging. 

I’m an EA Play Pro member, why don’t I get the S7 Battle Pass anymore?

While we won't be providing a Battle Pass for this season in Apex Legends, we are providing our members with an exclusive gun charm that they'll receive later this month. That said, we're committed to continually experimenting with new benefits for our EA Play and EA Play Pro members. We'll keep everyone up to date on what new rewards and perks we have in store for the future, so stay tuned!

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Unfortunately I wasn't able to get a solid confirmation. You may need to log into Origin once at the start of the season to get the BP attached to the account. 

Sorry for not having a rock solid answer on this, I'll let you know when/if I do have more. 

I believe so, but I'll see if I can get a confirmation on this from someone more focused on the Steam/EA Play side of things. 

@TJS-ImperialHaha I would recommend keeping an eye on your email from a TOS Agent, once they are able to complete an investigation of your case they will respond via email with the information. - Illium

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Hey @tjsimperialhehe 

 

We would be unable to investigate or share information if an account was banned on the forums. If you have already submitted a ticket here, to get in touch with a Terms of Service agent, please keep in mind...

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Hi there, @BlueWoIf12.

 

For help with banned accounts, please see the following article. As far as not getting an email, it's possible that ended up in your spam folder. Thanks!

We don't have any news on a potential gen 5-specific, but you will of course be able to keep playing via backwards compatibility on your new system.. 

I'm also a bit confused on this. I'm going to go ahead and lock this thread since it's a copy of another one that @CompleatBeet_963 already posted. Here's the original thread if anyone wants to discuss these theories: 

 

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Happy to be of help @BamboozleOnly.

 

Darko 

You can contact our live support at help.ea.com to see if an exception can be made @BamboozleOnly but remember that this is not something which we normally are able to assist with.

 

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or req...

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Sorry to say @BamboozleOnly but in cases of accidental purchases such as this there is nothing that we can do.

We are not able to return the item or exchange it for another one.

 

Darko

Hey @ChickenShizzle, 

 

Are both the Xbox and PC accounts connected with the same EA Account? If so, that would be why it won't let you add them for cross-play. It's not possible to invite an account that's connected with the same EA Account. 

 

 

/Kent

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Yep, sorry but that particular offer concluded last year. 

I'm locking this thread as there is nothing more that we can add.

If you suspect someone of cheating then please report them using the links shared above.

Darko

Hey, I've seen a few of these recently, there seems to be some sort of delay on the notification, and the pack will have been delivered & opened previously. 

@Cro_Pittt Taking a look I can see a BP reward pack granted about 40 minutes before your posts, so it looks like a duplicate/delayed notification. 

Thank you for the video though, it's good solid proof that this is happening to some folks. 

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Hey all, if you are in-game and believe that someone is cheating then please report them using the steps I shared above.

 

Darko