Apex Legends Dev Tracker

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25 Aug 22:26 EA_Mako on Forums - Thread - Direct

@L0nk If you're able to get that re-linked to the original account, then you would get access to everything on that account again, yes.

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25 Aug 20:14 EA_Mako on Forums - Thread - Direct

Hey @L0nk,

Have you recently unlinked another account from your EA Account?

This is typically what causes a loss of progress or your cosmetics. That is all stored on the EA Account where it was first earned, and at this point cannot be transferred to a different account.

If that's the case, you would need to re-link the account that was initially connected.

If you run into any issues with that, please ...

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25 Aug 10:48 EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @Carbideman.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click ...

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25 Aug 10:03 EA_Darko on Forums - Thread - Direct

Hey @HogynDrwg if we are asking for a screenshot there is a reason for it, It's often easier to provide the best info possible so there is a visual reference for the user.

Darko

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24 Aug 16:12 EA_David on Forums - Thread - Direct

Hey, it appears there's some confusion around this.

Your AP earned will tend to decrease as you level up and as your Arenas rank approaches your hidden MMR rating.

There's a bit more info here: https://www.ea.com/games/apex-legends/news/arenas-ranked

...

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24 Aug 13:10 EA_Darko on Forums - Thread - Direct

Hey all, just so you are aware, the purchasing or selling of EA accounts is a breach of the EA TOS that you agreed to when creating an account or playing an EA game and can result in a full account ban.

Darko

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23 Aug 17:52 EA_Mako on Forums - Thread - Direct

Hey @Fracture777,

A third and final investigation was indeed performed, and the outcome was the message you're referring to stating they won't be responding to additional appeals.

Each appeal is handled by a different member of the ToS team, but at some point it's no longer productive to keep reviewing the same information and records expecting a different outcome.

This is not something we're able to review or change via the forums either, so I'll be closing the thread here. Thank you.

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19 Aug 17:58 EA_Atic on Forums - Thread - Direct

Different games will have different sensitive feeling @Onyx_Yeet24

There is no universal standard.

/Atic

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* Tag me with @EA_Atic if you are responding to me. ...

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18 Aug 09:53 EA_Barry on Forums - Thread - Direct

@Shredzu1

There is no 'fast track'. Please report suspected cheaters either in-game or via the following link:

https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/

Thanks.

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16 Aug 09:21 EA_Darko on Forums - Thread - Direct

Hey @kasajizou0223 AHQ is currently available in the following languages.

English
...

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14 Aug 20:08 EA_Aljo on Forums - Thread - Direct

@Seerg100

I really don't know why, but I can see that your account has been banned. You'll have to wait for a response from Terms of Service to your dispute.

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14 Aug 19:32 EA_Aljo on Forums - Thread - Direct

Hi there, @summerdest660.

You should receive those shards when 500 packs are opened so most likely your count is a little off. I'm not aware of any issues with this currently.

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14 Aug 18:33 EA_Aljo on Forums - Thread - Direct

Hi there, @Seerg100.

I can see that a ban has been issued on your account. Unfortunately, we can't help with this through Answers HQ. For more information on bans and disputing them, please see this article. Thanks!

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13 Aug 18:41 EA_Mako on Forums - Thread - Direct

@TimProVision
You're welcome, best of luck with the giveaway!

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13 Aug 18:13 EA_Mako on Forums - Thread - Direct

Hey @TimProVision,

Virtual currency like Apex Coins is not something that can actually be gifted directly. Additionally, items that can be gifted (like certain Apex Editions) typically can't be sent to someone in another region.

The other options you have here will just depend on the specific country your giveaway participants are in, and what platform they're playing on.

If they're on PS4 like you, you'd want to look into a PlayStation Network gift card for their particular region instead. Sony has a bit more information about their ...

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13 Aug 18:04 EA_Mako on Forums - Thread - Direct

@WreckingVi Thanks for the extra info on this!

We have seen some other reports about stats and/or RP not updating after a match and this is being investigated currently.

Winning 2 for 2 sounds like you'd be off to a great start, so hopefully this won't take long to address for everyone. Appreciate the screenshot!

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13 Aug 13:57 EA_Darko on Forums - Thread - Direct

Hey @ImRxInstinctzz, please do not accuse others of cheating as doing so is technically a breach of the AHQ User Rules and Guidelines.

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

If you are in-game and suspect a user of cheating then please report them by following the steps in this link: ...