Hello @DeafCantHear,
so you got banned on an account that you don't have proper access to any more because you don't have access to the email?
In that case, you will need to change the email first. If you contact Support as a guest and tell them that you don't have access to your email anymore, they can help you change the email. After that, you can create a new case through the account that you have the ban on, in order to dispute that ban.
Hey @Sov_iet84,
Unfortunately we can't help with or look into bans here on the forums. If our terms of service team have already done multiple investigations and decied that the ban is correct, then I'm afraid there's nothing else I can recommend. Theye're the team with the power to investigate and repeal bans.
Hey @gibby45,
If you look at our unlinking article:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
... Read more
Hi there, @MrGreenWithAGun
What has happened is you finished the first stage of 1000 and received the reward. The next reward is granted at 3000. Also, there are daily objectives that will reset so it's possible you'll see that happen.
Hey @Bibeus,
It sounds like this probably happened while you were away from the game, but fortunately it doesn't look like anything was reset here.
Since you still have your stats and items, this looks like your account's just leveled up to 501.
Back in Season 14, we increased the level cap from 500 to essentially 2000. You'll just be able to level from 1 - 500 four separate times, which allows more Apex Packs to be earned through leveling.
The green background in the level 1 border is what's giving it away in this case, so you're essentially just level 1 of the second set of 500 levels....
Read moreHey @YoshinoGG,
Unfortunately we can't help with bans here on the forums. If you don't think the ban was justified, I recommend reaching out to our terms of service team. They can take a look into this for you.
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Hey @SynrXVII,
Unfortunately you won't be able to unlink any acounts from your EA account until that ban is overturned. If you want to raise a dispute, you can reach out to our terms of service team. They can take a look for you.
... Read moreHey @3595a7a930af71f9,
Unfortunately we can't help with account issues here on the forums. I recommend that you reach out to our live support team as soon as possible so they can help you resecure your EA account.
Please open a case with an advisor so they can take a look at your account. Don't submit a dispute. You should have an advisor take a quick look to see if there's anything else that can be done. Cases can be opened here.
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