Apex Legends Dev Tracker

Hey @StrixCircus,

 

Unfortunately we can't help with missing content here on the forums. I'd recommend that you reach out to our live support team, they can take a look at this for you.

Wees aardig voor elkaar | Be kind to each other ...

@SeireiAki I'm glad it's fixed! Feel free to post again if you need anything else!

Hey, 

 

Thanks for reporting that and providing a DxDiag, that's very helpful. I've noticed that your GPU driver was last updated in May. Have you tried updating the GPU driver and check again to see if the problem persists?

 

Thanks, 

Hello @bilibilitaizai,

 

At the moment, the following languages are supported on Answers HQ: 

•  English
•  ...

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Hey @4li3scds3jfy,

 

Unfortunately we can't help with bans here on the foums. You can always try reaching out to our terms of service team again if you're not happy with the result of your dispute, and they'll look into it for you ...

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Hey @KTHLYL,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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@Delishnnn 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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Hello, @Delishnnn 

 

At the moment the following languages are supported on Answers HQ:

 

•  ...

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Hey there,

 

That's part of the new level tiers, there are a total of 2000 levels, split into four tiers. After reaching level 500, your level will be reset back to level 1 as you have reached the next tier.

Hey @nyggan32 I must clarify that sharing or selling accounts is against our Terms of Service since you mentioned that you received that account from a friend. 

You can find the Terms of Service here: ...

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Hi @bull0303,

 

At the moment the following languages are supported on Answers HQ: 

• ...

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@Netoflake Hey I'm glad that worked!

Have fun!

Hey all, not AI but there is only so much that we on AHQ can do to assist and it is limited.

Any account, billing or issue that requires you to verify account ownership needs to be discussed with our live support team.

We simply cannot help with these issues here beyond directing you to the best avenue of support.

 

Darko 

Thanks for providing a DxDiag. 

 

Could you please try going to %USERPROFILE% \Saved Games\Respawn\Apex and rename this folder, then repair the game on Steam/EA app and try again to see if the problem persists? 

Hey @hdxjkfh  Unfortunately, we don't have access to the details of your ban, but our dedicated team is here to help resolve any disputes. 

Here are the steps you need to follow to reach them using the web form:  

  

...

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Hi @Zencho_369,

If you have the same problem, please follow the same steps in my post above so we can verify some additional details, thanks!

Hi @Netoflake,

 

Thanks for reporting this. Could you please share a DxDiag with us? How to gather information on your PC using DxDiag

@Frank10973Su1 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

Thanks.

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Hey @hdxjkfh 

If you wish to appeal the ban on your account, we have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:  

  

...

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Hey @hdxjkfh,

 

We currently support the following languages here on AHQ: 

 

•  English 
•  ...

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