Apex Legends

Apex Legends Dev Tracker




05 Sep

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @ozsniper1105,

 

In some cases you may need to try the following if your coins have not shown up within 24 hours:

 

  • Log out of Steam (don't just close it)
  • Close Steam via Task Manager
  • Restart Apex

After that point it may also help to launch the game through EA app rather than Steam to see if the coins appear there.

 

If they are still not showing up for you after that, please ...

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Comment
    EA_Rtas on Support Forums - Thread - Direct

Hey there @CruX-nld 

If it's been over 24 hours and you still haven't received the coins you can follow the steps listed in this article here.

You'll need to reach out directly to support as explained in the above article and they will be able to get you sorted.

Rtas.png... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
Hey @N_QD_212,

Could you try logging in again and let me know if you see your stuff again?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @strexiCZEch,

 

Unfortunately we cna't help with missing Apex coins here on the forums. I recommend that you reach out to our live support team for help. They'll be able to take a look at this for you.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be ki... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct
@N_QD_212,

I do know there was an account issue going around a while ago. I'll see if I can poke someone about this, just quit out of Apex for now (Don't play it), and I'll keep you updated. Standard smile

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | B... Read more
Comment
    EA_QueenBee on Support Forums - Thread - Direct

@N_QD_212,

Did you unlink your Steam from its original EA account and link it to a different EA account since the last time you played Apex?

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

04 Sep

Comment
    EA_Mako on Support Forums - Thread - Direct

@arevenger1  
This thread is quite a few years old and is being locked here to avoid further necroposting.
 
If you've linked a Steam account to an EA Account and found your progress has been lost, keep in mind that progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. 

 

You would need to re-link your Steam account to its original EA Account to recover any missing progress. If you run into any issues re-linking accounts, please ...

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Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @Chowdidi

 

I've edited your post to remove the attachments as they showed some account information. Please keep in mind these are public forums and your posts are visible to everyone.

 

If you feel an action was taken on your account incorrectly, you'll need to appeal with our Terms of Service team. They are the only team able to make any changes to ...

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Unfortunately, as the mobile game has been discontinued, there is no way.

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

@Adorare,

 

yes, unfortunately, Apex Legends Mobile and Apex Legends are two different games and content does not move inbetween them. There is no way to get your Apex Legends Mobile content on Apex Legends on PC. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Adorare,

 

are you looking for your Apex Legends Mobile Content on Mobile? If so, despite the fact that it's the same franchise, the content was never crossplatform for Apex Legends Mobile and the general Apex Legends.

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia

03 Sep

Comment
    EA_Mako on Support Forums - Thread - Direct

Hey @zanghuayin9,

 

It looks like your account may have been affected by an issue back in April.

 

We should be able to try fixing this up, but will need to verify some other details first. Please check your DMs here on AHQ and get back to me there when you can, thanks! 

Mako.png
Comment
    EA_Lanna on Support Forums - Thread - Direct

Hi @Cabbagehacker,

 

At the moment the following languages are supported on Answers HQ: 

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Comment
    EA_Pythia on Support Forums - Thread - Direct

Hello @Janja55,

 

we can't check people's account here in the forum and can't really check how many packs you have opened. However, there are several trackers online that can give you a decent estimate about how many packs you have opened based on your level, etc. 

Pythia.png
Bitte schickt mir keine Direktnachrichten für Support - taggt mich im Forum @EA_Pythia
Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @zanghuayin9,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @SimmieGoose,

 

Unfortunatly, if you look at our unlinking article:

 


When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games...

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Comment
    EA_QueenBee on Support Forums - Thread - Direct

Hey @SXXJXX,

 

Unforutnately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend reaching out to our terms of sevice team. They an take a look at this for you.

EA_QueenBeeAHQ.png...

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02 Sep

Comment
    EA_cuervo on Support Forums - Thread - Direct

Hi @SpookyxAurore,

 

Please note that we're unable to make account changes or assist with account-related issues here at AHQ. However, I can try to point you in the right direction to recover your account. 

 

If you don't remember the email associated with your EA account, you can try to find it by following the steps in this article: ...

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Comment
    EA_cuervo on Support Forums - Thread - Direct

Hey there,

 

We currently support the following languages on Answers HQ:

 

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Comment
    EA_Pulsar on Support Forums - Thread - Direct

@ACB2013 Please follow the steps outlined above and reach out to our support team to review your account situation and explore available options.

EA_PulsarAHQ