On AHQ, we do not determine what is or is not bannable.
You can dispute any action against your EA account by following the steps in this article:
https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/
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Hey @merikz0r,
We're unfortunately not able to help with account issues here on the forums, but if you reach out to our live support team, they can take a look at how they can either help you update your EA account details, or they can help you unlink your account. Just note that they'll likely need to ask fo...
Read moreBut do you see both console profiles linked to your EA account, as mentioned above? Your account may have been registered with the same email, but they need to be linked to the same EA account before October 26th in order to be included in the cross progression update.
If your case has been reviewed multiple times already, we won't be able to change the decision made by our Terms of Service team.
If you suspect unfair or abusive play, you can use the steps detailed at the following link to report.
https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/
Thanks.
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Hey @Kanadacan1,
Unfortunately we're not able to look at bans here on the forum. If you'd like to raise a dispute, you can always reach out to our terms of service team. They'll be able to take a look at this for you.
Hey @Hrakleaz,
If you get banned for saying something in-game, it's generally not a great idea to then post it on our forums as well. Unfortunately we can't really look into bans here, but if you'd like to raise a dispute, you can always reach out to our terms of service team. They'll be able to take a look at this for you.
Hey @Stellaral,
Please do not post any personal information on the boards, as these are publicly visible to anyone. I've removed the attachment as that displayed your name and other personal details in addition to the IP addresses mentioned.
As far as the account ban itself, we cannot assist with this on the forums, nor are we able to perform a separate review, sorry.
This can only be reviewed by our Terms of Service team ...
Read moreHey @carlito25999,
It would be best to get in touch with support directly so they can check into this for you further.
If you create a new case here and select Game Support > Apex Legends > I want a refund or I'm looking for something I bought, you should be able to get in touch with the support team so they can see what options are available to help out here.
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If you've gone through all the steps and are still seeing that Login Verification isn't enabled, preventing you from gifting, we're currently investigating that situation.
You can keep an eye on our Bug Report thread here, as well as the Apex Trello board for any updates as we get them.
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We cannot assist with bans directly here on AHQ and neither can our Support Advisors.
If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:
https://help.ea.com...
Hey @Lukester192010
If you are thinking about linking your Nintendo account to your EA account, please follow this link here.
If you play online on your Switch console in Apex or other EA games, it means that your Nintendo account was already linked to your EA account.
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Hey @yaowanguu
I am sorry to hear that you're having trouble with your account. Unfortunately, we're unable to review or resolve such matters on our forum. But don't worry; we have a Terms of Service team that is dedicated to handling these types of disputes. To get in touch with them, please follow the steps outlined in the link below and fill out the web form provided. We'll do our best to help you out!
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Hey @SparkeyGamingFB,
Have you and your friends added each other to your EA friends list as well? They won't show up if they're only on your Xbox friends list.
Take a look at the gifting guide here to make sure each of those steps has been followed!
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Hey @ScrubsAreNone,
Just to clarify, progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. That would be why you're running into this situation.
Progress cannot be transferred from one EA account to another, so if you're trying to recover access to that progress, you would need to re-link your PSN to its original EA account.
If you have any issues re-linking your accounts you'll need to get in touch with support to see if they have any other options available, as we cannot make changes to your account on the forums. If you ... Read more
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