Apex Legends

Apex Legends Dev Tracker




25 May

Comment
Hey @fzued,

I'm sorry to hear that you feel like you've been banned unfairly, but this unfortunately isn't something we can help with here on the forums. Our terms of service team are the only ones able to look into account bans, and as they've decided to uphold the ban despite numerous appeals I'm afraid there's nothing else I can recommend.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other

24 May

Comment

Originally posted by Yanpretman

Its a screen freeze, on console it forces you to close the application and restart the game. No clue as to how this works on pc.

Thank you.

The team is looking into this, appreciate the information!

Comment

Hey u/Yanpretman - did the game fully crash out for you or just soft lock forcing you to restart the game?

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @aZCezaR,

 

Thanks for reaching out to us on Answers HQ, but you're through to the forum team on here. We won't know why your EA account might be banned, sorry. You're looking for the Terms of Service team, they would exclusively help and discuss ban cases. If you believe there's been some sort of mix-up with the application of a ban, they can be reached by ...

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Comment
@aliciaharrs,

If Apex is saying that you're banned, then I recommend that you reach out to our terms of service team via the webform in the following article:

https://help.ea.com/en/help/account/information-about-locked-or-banned-or-su... Read more
Comment
@aliciaharrs,

From what the email says there doesn't appear to be a ban on your account, so you should be ok to keep playing our games.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
Comment
Hey @aliciaharrs,

It looks like your account received a warning, which will be linked to it permanently. If your account has any active bans you can review them here:

https://help.ea.com/en/my-ban-history/

I've removed your attachment by the way. If you received a warning from our terms of service team for an inappropriate name, it's not a good idea to share that name on the forums as well.

EA_QueenBeeAHQ.png...

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23 May


22 May

Comment

Hey @KEXGGG,

 

We currently support the following languages here on AHQ: 

 

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Comment
    EA_Barry on Forums - Thread - Direct

@DeathSu1t 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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21 May


20 May

Comment
    EA_Aljo on Forums - Thread - Direct

Hello, @warslag 

 

Players need to be reported by using the instructions here.

Aljo.png... Read more

19 May

Comment
    EA_Aljo on Forums - Thread - Direct

@tyo113 

 

Did you try incognito mode as I mentioned?

Aljo.png

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @zacseszvok,

 

I'm sorry, we won't know why you were banned from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_Lann...

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