Apex Legends

Apex Legends Dev Tracker




18 May

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Hey Legends!

The team is aware of this issue.

Should be fixed in the next Client Update.

Stay tuned for that!

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Originally posted by ItzVix

Sent msg to them, even sent the screenshot about you sending out a "make good" and the response was "thank you, I understand you want to make good with Apex". *facepalm*

Ooof, that's not good.

If you have a case number from EA, please send it over and I can take a look into this. Thanks :)

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    EA_Aljo on Forums - Thread - Direct

@tyo113 

 

Are you using a Chrome browser? If not, try that. It might be good to be in incognito mode as well. If you're using a mobile device, switch the browser to use desktop mode.

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    EA_Aljo on Forums - Thread - Direct

@tyo113 

 

You should be able to open a case at the link I provided. Choose your game and platform. Then, select missing content. That should let you open a case with an advisor.

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    EA_Aljo on Forums - Thread - Direct

Hi there, @tyo113 

 

We're not able to help with missing coins through Answers HQ. Please open a case with an advisor here to have this investigated. Thanks!

Aljo.png... Read more

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

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17 May


16 May


15 May

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@Roost3r117,

Origin codes are still redeemable on the EA app, that shouldn't be an issue. Standard smile

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Wees aardig voor elkaar | Be kind to each other
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Hey @Roost3r117,

While progress is shared between your EA and Steam account, you will need to redeem and then launch the game via the EA app in order to get all of the content in the Champion's Edition. Also, just be careful that you're redeeming it to the right EA account. Once you've done all that, you'll see all the contents when you launch the game through Steam.

EA_QueenBeeAHQ.png



Wees aardig voor elkaar | Be kind to each other
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Hey @TouLow,

When you say link your Xbox account to Steam, I assume you're referring to cross progression? Because if so, unfortunately Apex Legends doesn't support cross progression, and if you want to switch platforms you'll have to start from scratch.

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Wees aardig voor elkaar | Be kind to each other

14 May


13 May

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    EA_Aljo on Forums - Thread - Direct

@havokbethygame 

 

Great. An advisor will respond when they have an update for you. If you have any other issues, please reach out again. Have a good rest of your day Standard smile

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Originally posted by DuesMortem

Man I would be overwhelmed having to read all these public opinions of my day job 😭

You start just filtering it for feelings and problems, and stop taking things personally and focusing on the problem they are trying to point out. It would be less mentally and emotionally exhausting if it was a bit more empathically written, I'm still human.

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    EA_Aljo on Forums - Thread - Direct

Hi there, @havokbethygame 

 

Waiting on player means an advisor responded and is waiting for you to respond next. 

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