Hey @vipex9786,
Did you successfully unlink your Steam account in the end? If so, did you link it to a new EA account? Because all of your progress is stored at the EA acount level, so if you unlink your Steam, none of your progress will carry over.
We can't help with bans here on the forums, but ...
Hey @0ab43a63ca5c5fc4,
If you bought the coins via Steam we'll have to refer you to them and their refund policy. Our support can only help with purchases made straight through the EA app, for the rest you'll need to go to the storefront where you bought them.
Hey @dreamlega
We do not have access to the specifics of your ban, so we cannot provide more information or see what happened. Our Terms of Service team specializes in handling such disputes.
Here are the steps you need to follow to reach them using the web form:
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Hey @BigBemie
If you unlink your platform account ( in this case, Steam) from your EA account, you may lose all your game progress on that profile. There is a warning that you must accept when making similar changes, and we also have this risk explained here on our website.
Unfortunately, there is no guarantee that this progress can be restored....
Read moreHey @AstarrA1,
Sorry to hear about that rude interaction. As you've mentioned that is most certainly inappropriate language, and if reported we'll be sure to take the appropriate action.
Did you get a chance to report it in-game? We cannot take action on the forums so I've removed the attachments, but if you didn't get a chance to report in-game you can also ...
Read moreHey folks,
the AHQ forum is still being used to collect feedback and report bugs to the Respawn developer team. Nothing changes in that regard.
The EA Player Pulse initiative is something broader, where we want to collect feedback about all EA games and beyond. Like everything from how you would ideally want to contact EA for help, or what game mechanics frustrate you the most in video games, like unskippable cutscenes.
If you participate, give your opinions, feedback and fill out a survey, you can then earn rewards in the form of gift cards.
Ultimately, we want to give YOU all a better voice and listen to what YOU think is important.
Hi there, Apex Legends Mobile has been sunset: https://www.ea.com/news/ea-mobile-strategy-realignment
Did you try the steps linked above @leeknow251089?
Darko
Hey @Peposhakeikeo understand that you are frustrated but the only people who can assist you is our TOS team.
They can provide you all the info related to your sanction and are the only ones with access to this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
...
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