Rainbow Six Siege Dev Tracker

Originally Posted by OctupleBroom469
I have the same problem been trying to find the solution.
But I realized that whenever someone else invites me to their game, I play perfectly fine. so go to looking for groups if you are in Xbox. and join any group , see if it works.
ik its not a solution but if it works at least you'll play something.

Hey there.

Is your NAT being shown as open? If not that might explain why it's working more often when you're invited by someone else rather than joining a game directly. I would recommend taking a look at our ... Read more

Grym27 - Can you confirm if you have a support case open?

Hi folks,

We can confirm we are aware of the Building Contractor uniform being missing and it is being looked into.

If you are missing other uniforms, please reach out to us via a support ticket or alternatively our social media channels:

Facebook

... Read more

Thanks for getting in contact, if you believe you are missing content from your game could I ask you to contact us directly with as much information as possible.

You can also contact us via our social media accounts on Twitter or ... Read more

Hey all! Whereas there isn't a means of doing this in game, you can always report a player through online support.

Hey Kimpo619. I'm incredibly sorry to hear that this happened and that you encountered this player in Rainbow Six Siege. Support is not able to adjust rank or restore any lost ranked points, unfortunately. However, I would be more than happy to report the player responsible for this! Do you have any video evidence of the lag you experienced during the match?

Hey Shogun-.! I am not able to speculate as to why certain words may trigger the system's filter, but I suggest contacting our support team for assistance with changing your username since you're unable to. You can also reach out on Facebook or ... Read more

Hi YxngClout! I am incredibly sorry to hear that your connection was interrupted during a match in Rainbow Six Siege. Support is not able to restore any lost elo, unfortunately. However, if you have video evidence of this happening, I would be more than happy to report it directly to our team!

Also, I merged both of your threads into one post for streamlined support!

Hey YxngClout! If the video is on YouTube, you can send me the link in a private message. You can also send it to our team on Facebook or Twitter!

Originally Posted by Silvertornado.
I was going through my equipment on blackbeard since i don't play him that often and noticed that the building contractor skin i had received from an alpha pack had vanished completely, I'm glad to see that i'm not the only one. I'm assuming this happened with the Steel Wave update but i don't check it that often so it could have been sooner.

Hey there folks.

Just to confirm that this issue is known to the development team, it's not something that's specifically gone wrong on your accounts, and we're working on getting this resolved ASAP. Keep an eye on the forums for updates on this!

Hey urpoor,

Thanks for reaching out to us.

Can you confirm if this has happened since?

Hey, Shaneshrader99!

Thank you for providing us with this report. Could you reach out to us with the players details that are causing this via a private message on our social media channels:

Facebook

Twitter

In regard to no longer being able to connect, could you try turning your router off and completely powering down your console. Then turn the router back on and power up your console, this will clear the cache of your console and also assign a new IP address... Read more

Hey ShadowTempestz,

Sorry to hear that!

Please create a case on the website here so we can look into this for you.

Hello StepMomStop! I am sorry to hear that this sanction has been placed on your account. Unfortunately, I am not able to assist with account bans of any kind. Have you already tried contacting our support team at support.ubi.com? If so, please let me know your case number. Thank you!

Hey JAYYE_,

Please create a case on the website here so we can look into this for you.

Please provide me with your case number, when it's created.

Hey there,

If you're banned in-game, I recommend you create a case on the website here so we can look into this for you.

Hey there,

Sorry to hear that!

Is the sound picked up during video recording?

If so, are you able to provide a video of this?

In the meantime, I recommend performing a clean installation of your sound drivers.

Hi moonboy7! I'm sorry to hear that this happened to you in-game. Do you have any video evidence of your connection being interrupted during the match? I'd be more than happy to get the player(s) responsible reported.

Please keep in mind that Support is not able to adjust rank or restore lost ranked points. My apologies for this inconvenience!

Hey wolffang-,

Are you still unable to play?

Did you receive a temporary ban?

Hey reaper07521,

Sorry to hear that.

Has this happened since?