Rainbow Six Siege

Rainbow Six Siege Dev Tracker




24 Jun

Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
Hey Yogofu,

Thanks for reporting this to us!

Just to confirm - you were able to complete the challenge?
Comment
    Ubi-WheelyDuck on Support Forums - Thread - Direct
Originally Posted by MGR-6-9
I haven’t received r six credits wondering if I could get the $65 one and it’s took my money and I haven’t received it
Hi MGR-6-9,

Sorry to hear you haven't receive your credits, if you could open a support request by using this link we will be happy to take a look for you! ... Read more

23 Jun

Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Jurbel.FromHell!

You can next change your username on the 04/07/2020

Please let us know if there is anything else we can help with.

Thank you
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by Alfon_R6
what else do you need?
Hey! We can see that you have posted an image of your in-game skin selection but not the Ubisoft Club reward page as requested. Could you provide this please?
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Originally Posted by ChickenReaper-.
One of my friends has the fire universal gun skin but wasn't part of Rainbow Six Siege until a year ago, so how does that work?
Originally Posted by KinglyKaiser
My friend somehow got the fire skin, even though he only got the game after the release of Shifting Tides.
If you believe you are entitled to the fire skin, please provide an image showing it ... Read more
Comment
    Ubi-Redbeard on Support Forums - Thread - Direct
@ROBNETT0405 - If you haven't already, please reach out to our support team so they can look into this for you.

22 Jun

Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by Rasool-IR
Hello . Do not be tired
I wanted to know if a macro mouse can be used in the game?
Isn't the account blocked?
I want the mouse:
A4TECH Gaming Mouse Model P93 BLOODY
I use.
Is there a problem with this mouse?
Hey there.

No these are not permitted.
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by NAMBOGHINI
ive been playing seige for years now and just downloaded the new update, i have 100gb spare and have deleted and reinstalled the game without running other apps in the background please what do i do i really dont want to buy the game again after spending money on and in the game already
Hey there.

Apologies for the delay in getting back to you. I've just checked your account and it does appear as though you have received MMR for some games played over the last couple of days, has this issue now been resolved? Thanks.
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by EpicGamerMan1
I'm playing on the pc version of rainbow six siege, and it seems that I can't play anything on it. It says that the installation is still in progress.
Hey there.

I do apologise for the delay in getting back to you on this.

If this issue is still present for you can I ask you to ensure you've attempted all relevant steps suggested ... Read more
Comment
    UbiKoality on Support Forums - Thread - Direct
Hello there, lIIIllIllIll.Pz. In order to unlink your Twitch from an account that you do not own anymore, you will need to contact our support team. They'll be able to verify your ownership and help you get your accounts linked properly. Thank you for your continued patience and understanding in the meantime!
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Originally Posted by lIIIllIllIll.Pz
I have another account under the name Duck.Pz and my twitch was linked to it as i used to play on it however i have bought a new account and stopped playing on that account as i have gifted it to my nephew but my twitch is linked to that account so i cannot claim the rewards and i cannot subscribe to the streamers to get there charms e.c.t so i was wondering if you could help me change my twitch account onto my main account. Thx
Hey there.

If you're unable to unlink the Twitch account yourself please reach out to our support teams directly and we can certainly assist you with this.

You can reach us either through the ... Read more
Comment
    UbiKoality on Support Forums - Thread - Direct
Hi there, VexOnHotspot.. I'm sorry to hear that this happened! Thank you for including that video for me. I'm afraid that Support is not able to adjust rank or restore any lost ranked points, but I'd still be more than happy to get this reported. Was the ping high for everyone during the match?
Comment
    UbiKoality on Support Forums - Thread - Direct
Hey there, wolffang-. I'm afraid that we aren't able to see how long temporary bans are after they've been issued. Do you see a red banner on the main menu in-game?
Comment
    UbiKoality on Support Forums - Thread - Direct
I'm sorry to hear that. Are you receiving any error messages at all when launching the game? Or are you having trouble logging into your account?

21 Jun

Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for confirming this, while toy would not recommend posting these details on an open forum, you can submit them to us as advised in those FAQ's. Once you have done this, please feel free to provide us with your support ticket number and we make sure it gets looked into as soon as possible.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Hi there, sorry you are still experiencing these FPS drops in game. While I understand you may have already completed some of these steps, could we ask that you have attempt our basic troubleshooting steps as outlined here.

If you are still receiving this error after completing these steps, could you please provide your system reports as advised in the FAQ guides below :

Generating a DirectX Diagno... Read more
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Sorry to hear you have experienced this in game, however the Support team have no access to specific details regarding account sanctions or the ability to overturn these.

I understand this may not be the response you were hoping for but at this time you will need to wait out the duration of this account sanction.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for getting in contact and providing this feedback, I will certainly be sure to forward this for further review, but please rest assured our game team is always looking at ways to improve the matchmaking experiences.

While we hope you do not experience this again, if you feel you have been matched with a player you believe to be using a potential exploit, please feel free to report any players to us here or using the steps outlined in this FAQ.
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Sorry to hear you experience this in game, while we hope you do not experience this again, if possible could you capture a screenshot of the end match screen showing MMR lost after a win.?
Comment
    Ubi-Litten on Support Forums - Thread - Direct
Thanks for getting in contact, while we would not be able to discuss financial transactions on your account, please feel free to contact us directly with further details of the platform you are attempting to make this purchase on.

You can also contact us via our social media accounts on Twitte... Read more