Rainbow Six Siege

Rainbow Six Siege Dev Tracker




13 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey liam123bray,

Sorry to hear you have also been encountering these issues.

We would not be able to say what will happen with boosters, all we can advise on that front is that you raise a ticket with our support team on the website, they will be able to see what can be done.

The in-game recording for most consoles gives a generous time-frame for recording large chunks of gameplay. Even if the player we are addressing does not have footage, another player with the same issue might be looking at the forum immediately after en... Read more

12 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey rjniac,

Did you buy the Year passes when they were available for the seasons or did you buy Operator Bundles?

Game-Shared content on Xbox One now only shares the actual Year pass. If you have bought a deluxe edition with specific operator packs or an operator bundle, this will not carry over.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey BassBalloon,

Sorry to hear you have encountered trouble with performance.

As you appear to have gone over the basics, can you please upload your MSinfo and DXDiag to our ... Read more
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey lilY0B0.

Sorry to hear that!

Regrettably, support does not have the ability to overturn any temporary bans.

If you have any video footage like what was requested from rgfvvgft6565 please do not hesitate to forward it via support ticket.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Th3rst,

Thanks for your understanding.

Your concerns have been passed on

11 Jun

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Faded_Sausage
Also have the expired challenge issue and i cant collect my rewards behind it
Hi Faded_Sausage!

Sorry to hear you have issues with this challenge.

Just to confirm the issue, was the issue that the progression was not being counted and it didn't complete?, That you completed the challenge, but pressing the button didn't work? or you pressed the button, it showed as redeemed but didn't get the item in-game?

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by panniq-
Im already install R6S on my PC from Epic Games louncher to folder D:\Epic Games\Unreal Engine\RainbowSixSiege
When i start a game from Epic Games Uplay open window with activation code request.
I tried to set path to game folder on Uplay but its doesn't work for me.

What i need to do??
Hi panniq!

I am sorry to hear you being asked for a key. In this case, please follow these steps:

Please, navigate to the Ubisoft Game Launcher cache folder, by default located here: C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache

Do note, that the Uplay client must be fully shut down at th... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by panniq-
Thanks for the help!
I fixed it by myself:
I deleted the game from the EGS and installed it in Uplay and its start working!
Great to hear, panniq!

If you have any further issues, please do let us know.
Comment
    UbiShoreman on Support Forums - Thread - Direct
Hey DPHLD, we addressed some of the concerns about connectivity issues in the status report we released today!
Comment
    Ubi-Viral on Support Forums - Thread - Direct
Hey, Ezg2003!

So we can look into this further with you, please reach out to us via private message on our social channels here:

Facebook
Twitter

We are unable to assist with this issue on the forums due to Data Protection.

Thank you.
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Husow070-.-
This issue is since six inventational and still not fixed how long we have to wait me and other feeling scammed.
I am sorry, Husow070.

Once we have more information, we will let you know.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by rgfvvgft6565
I tried saving a video clip but didn’t show it sadly, I didn’t expect it to happen but it’s fine now because turns out it was only a 30 minute ban just a shame me and my team lost some mmr for it.
Sorry to hear that. If you do come across anyone you suspect is affecting the connection, please try to report them in-game. If not able to, please provide their usernames on ... Read more
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Bruschi25
Do I was trying to get my main elite skin call and I Accidentally got black beard’s elite skin so can I get my r6 credits back and black beards elite skin taken back my account is im_jewlessGg PS4
Hi Bruschi25!

I am sorry to hear you accidentally purchased the wrong skin.

I am afraid we are not able to refund in-game purchases or swap them.

I am sorry for any inconvenience caused.
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Hi Th3rst!

Thanks for reaching out about your concerns about Mouse and Keyboard on console.

I appreciate you’re eager to know Ubisoft’s stance on console players using Keyboard and Mouse in-game.

This is a complex topic involving hardware, live services, and security. We are working to deliver a global and reliable solution for detection but do not have more info yet as investigations are ongoing.

Thanks!
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Th3rst
So, there are intentions of doing something to get rid of MnK users on console? If so do you have any idea when we could expect that to come into play? Even just a rough estimate.
I am afraid the information above is the latest we have.

Please do keep an eye out on the ... Read more

10 Jun

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by YellowHoot
Ya thats pretty greasy I thought they would reverse it but guess not.. Is there a way to gift purchased skins to another account?
Hi YellowHoot!

I am afraid that it is not possible to gift skins to another account.

I am sorry for any inconvenience caused.
Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by G2L_Tesla500
didn't see that it said console on it
No worries.

In this situation, can you please try the steps in this article.

If you still have issues, can you please create a ... Read more
Comment
    UbiKoality on Support Forums - Thread - Direct
Hi there, DONTBEALLAMA! I'm very sorry to hear that this has been a problem for the past couple days. It sounds incredibly frustrating and exhausting to deal with. Do you receive any error codes or messages as this happens?
Comment
    UbiKoality on Support Forums - Thread - Direct
Hey rgfvvgft6565. I'm incredibly sorry to hear that this happened. While Support is not able to adjust rank or restore lost ranked points, I'd be more than happy to get this reported for you. Were you able to grab any video evidence of this as it was happening during the match?

09 Jun

Comment
    Ubi-Houck on Support Forums - Thread - Direct
Originally Posted by Morpheo2201
https://game-rainbow6.ubi.com/en-gb/...eed7/terrohunt

I also have completed over 20 terrorist hunts and have yet to receive the rewards. Could you please fix.
Originally Posted by ...
Read more