Rainbow Six Siege

Rainbow Six Siege Dev Tracker




21 Aug

Comment
    Ubi-Baron on Support Forums - Thread - Direct
I'm not totally sure what you're referring to, smithhampton

Could you provide some more details on what you are referring to?

Have you tried some of the solutions mentioned in this thread?
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Unfortunately it's still not possible to purchase it through Steam at the moment.

You can through purchase the game through Uplay.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
At what point is the crash happening for you, XSkullfire49?

If you haven't already I'd advise running through the troubleshooting here, as this helps with game crashes in Siege.

Thanks!
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi REX117UNSC,

Do you get any errors from BattlEye? If you keep an eye on the window it can usually show where it's stopping or if it's crashing.

Thanks
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Hi Cydrox,

I'd advise getting your friend to contact us himself, as we're not able to assist through a third party. If you can get him to post in this thread, with the account he uses I can take a look at that.

Thank you
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Excellent, thanks for getting back to us.

Can you try re-logging now? You should be able to see it, it may come up under the Free Games.
Comment
    Ubi-Baron on Support Forums - Thread - Direct
Glad to hear it, thanks for the update!
Comment
    UbiGabrinth on Support Forums - Thread - Direct
This is not an issue that I've seen before. I am thinking it could be an issue with installation locations. Do you have Siege, Uplay, and Steam all installing on the same drive? Are they running as administrator?
Comment
    UbiGabrinth on Support Forums - Thread - Direct
Has the game finished installing? Please install the latest version of Uplay. If you start the game from Steam it will open Uplay and ask you to log into an account. Please note that the account you log into will be the only Ubisoft account that can play your copy of Rainbow Six Siege.

20 Aug

Comment
    ubi--unicorn on Support Forums - Thread - Direct
Hey guys, please close Uplay/Steam completely and reopen them, and let me know if you are still missing this. Thanks!
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Originally Posted by LM4TR1X
I guess that we will have to wait a little bit as for the invitational-charms. But do we have a approximate waitingtime?

greetings from Austria
I don't have any specifics just yet, sorry.
Comment
    ubi--unicorn on Support Forums - Thread - Direct
They're being sent out in waves, apologies for the confusion. You can find details here.

19 Aug

Comment
    Ubi-Baron on Support Forums - Thread - Direct
Thank you for reporting this to us, DatNinjaSeam

What type of microphone are you using with the game? Is it a stand alone one or is it attached to a headset? If it's on a headset, does the sound work fine? Can you hear other player on Voice Chat when the Mic doesn't work?

17 Aug

Comment
    Ubi-Matcha on Support Forums - Thread - Direct
Originally Posted by CG_Kheaqq
Hi. I've bought 1200 R6S credits and skin Ruby, but still did not receive neither of them. I've already created a ticket, but noone still haven't replied to me.
Hey CG_Kheaqq

I can see your case has already been replied to, and has been escalated for further investigation. The team will update you as soon as possible.

Thanks.

16 Aug

Comment
    UbiMatcha on Support Forums - Thread - Direct
Hey Jagel-Spy, we recommend opening a support ticket on this issue so we can investigate further, thanks!

15 Aug

Comment
    Ubi-Matcha on Support Forums - Thread - Direct
Thanks for sharing your solutions AtyresM. and kotton420m!

Molimemes do any of the suggested fixes work for you?
Comment
    Ubi-Matcha on Support Forums - Thread - Direct
Originally Posted by Molimemes
unfortunately none of these suggestions worked for me.
Edit: I guess there is no way, i can get a free game key for steam and the Uplay-Launcher-Version suspended?!
We don't have the ability to do that on the forums, if you'd like to see if this is a possibility please contact our Suppor... Read more

14 Aug

Comment
    UbiMatcha on Support Forums - Thread - Direct
Hello!
Sorry to hear you're still having issues with this error code.

If you haven't already, please try the troubleshooting.

Once that's done, if you're still seeing this error please open a support ticket so we can get more v... Read more

13 Aug

Comment
    UbiMatcha on Support Forums - Thread - Direct
Hey guys,
Please don't post your email addresses and personal details here.
If you'd like help with a refund request, please open a Support Ticket, as we will be unable to process the request here.

Thanks!