@hpoonis2010 Hey there! Apologies that you ran into this issue. This was fixed with the maintenance that occurred on Friday. You can check out the patch notes here. Thanks!
@hpoonis2010 Hey there! Apologies that you ran into this issue. This was fixed with the maintenance that occurred on Friday. You can check out the patch notes here. Thanks!
@Malidictus Hey there! Thanks for letting us know about these issues with the GR9. As @xcel30 mentioned, these issues have been reported to the team. Understandably, since these are mostly cosmetic issues, the team is focused on more pressing issues at the moment. That said, once there are any updates to share, they will be posted in the ...
Read more@silverp07 Hi there! Sorry to hear that you are not seeing all of the materials on your boosted character. As @Macs1209 mentioned, not all materials will be shared. If you are still missing certain materials, please give ...
Read more@Vykyng666 Great! Glad to hear it. If you run into any other issues, please don't hesitate to create a new post so we can help look into it. Thank you!
@GnarlyAtol1793 Hey there! Apologies for my delayed response here. We've since had another maintenance on Friday that may have helped fix this issue. If you're still being prompted to download the game, please let me know and we can help take a closer look into this. Thanks!
@CH3MIK4L Hi there! Welcome to Discussions!
Sorry that you are also having issues with the WASD keys. Is this still occurring after the maintenance on Friday? If so, I would suggest giving these troubleshooting steps a try. And if those steps do not help, would you be able to provide a video showing that the keys are n...
@SirGhugeTheBig Hi there! So sorry that you are having this issue and it's making the countdown unplayable for you. I would suggest trying the PC technical troubleshooting guide to start with. It may also help to go through our general connectivity guide and then check out the ...
Read more@Vykyng666 Hello! Sorry to hear that you are experiencing this issue. Would you mind providing a video clip of this so that we can take a closer look? Once you have the video recorded, please upload it to YouTube as Public or Unlisted and share the link with us here. Thank you!
@rOwLp08 Hi! Welcome to Discussions! Thank you for reaching out about this, and I apologize for the delayed reply to your case. We are experiencing a high volume of contacts at this time, but are working to reply to everyone as soon as possible. Just a note though that you need to play/launch Rainbow Six Siege for a few hours before the reward will unlock on the account. Owning both is needed but so is launching/playing the game for a bit of time. Thanks!
P.S. Just a note that I edited out the Case # for privacy concerns. ...
Hey @DmanStinger, I am sorry to hear this. Do you notice the same behavior if restarting The Division 2 to see if the receiver components have registered after trying this? If you see the same situation after doing this, could you share a video clip of the receiver components being contributed and not updating the progression of the Weekly SHD Requisition project so we can share this with the team?
Hey everyone! Sorry for the troubles that you have been running into earlier. Please know that some of the concerns that have been pointed out have been looked into by the team and addressed in our maintenance notes recently. You may still experience some crashes traveling between New York and DC, however, in the maintenance notes, there is a workaround that can remedy this behavior. If you have any continued issues you come across, please don't hesitate to keep up so we can gather this back to the team if needed. I understand these issues have been a headache to deal with, but we truly appreciate you bearing with us as we look into these matters.
Greeting to the forums @Neo-Snake! Our team has been aware of this behavior and provided an update to mitigate this behavior. However, you may see some crashes traveling from New York to DC, but you can find a workaround for this in our maintenance notes here. Please keep us posted if the workaround helps, and if you have any other questions, please feel free...
Read moreHey there @delokroiks
Please do not post player reports in the forums. If you run into a player who you suspect is cheating use the in-game reporting system, or open a ...
Hey there @davehyte
Today (February 10th) we completed a 3 hour maintenance that fixed a few of the crashing issues when opening your map or attempting to travel between regions. Can you let me know if you are still running into the same crash now that that patch has been released?
Hey there @Whisp_r_r and @rOwLp08
Just to clarify things a bit, did both of you have a copy of Rainbow Six Siege transferred between two accounts?
Also, can ...
Hey there @thecaveman991
Our team would like to collect a bit of specific information on how your connection is being routed, since you report connecting to the wrong data center. If you are willing to provide that information please open a one-on-...
Hey there @mira_20, based on how the Ubisoft Connect menu looks for you, it seems like you have the game installed through Steam. If that is the case you will need to use Steam to switch to Japanese language by following the directions here.
Please let me know if you are not able to change the language that way.
Hey there @jorgus666, I'm sorry to see you're running into crashing issues.
If the frequent, every-20-minute crashes are a fairly recent development it is possible that these issues were fixed during our 3 hour maintenance earlier today. For a list of things that were specifically fixed, you can refer to our patch notes thread!
If you are s...
Hey there @B0bb1_Z3r0
The team is going to need a bit more context on what exactly is wrong with the footage you are sending to us here.
We need to know your full gear sets in each video, what you expected to have happen in each gameplay segment, and then the problem you are trying to report.
Once I have that, I can get reports submitted for you.
Thank you for the list of locations @Gabriel-Knight!
I'm going to get this reported up for you but I would love to have a video of this issue in action. If possible, could you actually kill one of the stuck enemies with the method you mentioned in your first post (The Oxidizer?)
You can record this using the ...