The Division 2

The Division 2 Dev Tracker




10 Feb

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thanks for the detailed info @nongenuine!

I've updated our investigation into the issue with these answers. Once we hear back from the team on whether we can replicate this on our side of things I'll get this thread updated!

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @echolecter and @hyper-sniper

I can assure you that our team carefully reviews every issue that we submit an investigative report for. I'm not able t...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Thanks for getting that file sent our way @mckrackin5324!

What @Imagine_Brata has recommended is a good thing to test. Some systems and hardware combinations ...

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Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @Jopo-JP, sorry to see you're running into this issue as well.

The team has recently finished a very in-depth maintenance that may have resolved some of the major issues players are running into. If you are still running into this problem after that maintenance please let me know!

I have already added your information and screenshot to our investigation of theissue with starting The Pentagon.

Comment
    Ubi-SleepyGoat on Support Forums - Thread - Direct

Hey there @AlpineBrisket, if you checked into @V4MPiR1's linked thread, you might have seen that this issue was likely caused by the problems with the seasonal update being ...

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09 Feb

Comment
    Ubi-Boost on Support Forums - Thread - Direct

Hi @Proximo_BE! Welcome to Discussions! I'm sorry to hear you're having issues finding this button in-game. Just to be sure, are you referring to the speed up settings, where you can adjust rate and repetitions to the Riff Repeater?

If possible, can you please share an image showing where this settings button was originally located before it was missing?

Also, please let me know if the issue persists after trying to ...

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Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@AlpineBrisket Hey there, thanks for providing that information! I've forwarded that over to the team to help with their investigation! (∩^o^)⊃━☆

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks, sorry to hear you're running into this issue! This is currently under investigation, and I've forwarded your reports to the team to help with that. Please watch this forum for updates, and let me know if you need assistance with anything else!

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

@soullesssuicide Hey there, apologies for any confusion related to this issue. I've reached out to the team to see if we can get an update on your case, so please watch your email for that.

Comment
    Ubi-Mushy on Support Forums - Thread - Direct

Hey folks, thanks for continuing to share information in this thread. I've passed that along to the team to help with their investigation 🙂


08 Feb

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

Just to keep this forum section for The Division and to have one issue per thread, I'd just like to mention there is a large thread for the Ubisoft Connect issue here.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @CamperGamerX

I will pass on your feedback about the communication and the desire to see monthly state of the game blog posts.

As you may have already seen, we are aware of the issues caused from the end of season 10 and delay of season 11 mentioned in this ...

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Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

You have posted this on the English forums, so please could you translate your post if you are OK with receiving responses in English on here?

Alternatively, we have other language forums that you can locate at the bottom right of the page, just click on "English" to see a drop down menu to be taken to the other language forums we have support available on. 

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @SmoovejAGs

I see your case had a reply the other day but unfortunately I don't have access to restore characters, only our game team have access to this unfortunately, so we'll need to wait for them to get back to us to let us know if they have been able to locate and recover your characters again. You will get a reply to your ticket as soon as we have heard from them.

Also, please don't post ticket numbers here on the forums, as they are considered private information. I have removed them from your previous posts here. We can find tickets just based on your username, so we don't need the number posting to let us know about it 🙂

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Flowercrazychic

I see there's quite a few crashing threads started recently, which I suspect to be due to the ongoing issue with the end of the last season and the Season 11 delay (mentioned here). 

I hav...

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Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @drag00nspirit

I see there's quite a few crashing threads started recently since the end of season 10, so I suspect this may be due to the ongoing issue (mentioned here). Hopefully it will be sorted when this is take...

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Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

As you know, we are currently investigating an issue with in-game content and the start of Season 11. We have an article published here about this, should you need any more info. 

We apologise for any inconvenience caused.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Mattepas

Yeah, glad you spotted that. Don't worry about it as this is a known issue already 🙂

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey @Hopp75

We're aware of all these issues since the end of Season 10 and we are currently investigating. We have an article published here about this. 

We apologise for any inconvenience caused.

Comment
    Ubi-Froggard on Support Forums - Thread - Direct

Hey,

I see there's quite a few crashing threads started recently (this one was started before the end of season), but I suspect the reason for those may be due to the ongoing issue with the end of the last season and the Season 11 delay (mentioned here). 

It will be hard to troubleshoot such issues as this whilst there is a new ongoing issue that is possibly linked to crashes.