The Division 2 Dev Tracker

Hello @FadedxGhost2022, and welcome to the discussions. I am sorry to hear that you are experiencing crashes whenever you launch both The Division 2 and Ghost Recon Wildlands. Are you experiencing this on PC or on console?

Hi @Pol-0 I have moved your post to The Division 2 forum as you have posted in Assassin's Creed Valhalla.

Hey @Amiga9000 & @OO7SNUFF,

Thanks for updating us in regards to your experience with the Pentagon issue.
Our development team are still investigating the issue at this time.

We'll up date you as soon as more information becomes available.

Hey there guys,

Apologies for the delayed response!

Thanks for the assistance here already though @Noxious81 !

How are you getting on with this @ThrowDown111?

Hey there @Dragonl3ader

Apologies for the delay and to see you've been having issues staying connected in-game.

We don't have any server issues at the moment, so if you're still having issues, could you please ensure you've completed all of the steps in our connectivity guide?

Please let us know how you get on!

Hey guys,

Glad to see the issue's been resolved for you @Gregory_Sallust !

@svaage70 - are you experiencing game crashes or just issues with your conne...

Hey there @basaltnow,

Thanks for reaching out, sorry to see you're experiencing crashes.

We did have an issue with fast travelling to DC, but this should now have been resolved.

Please could you ensure you've given the steps in our PC troubleshooting guide a try, including verifying the game files?

...

Hey @edymemen,

We're experiencing higher than normal contact levels at the moment, resulting in delays to responses.

During this time, please be patient and we'll be back in touch with you via your case as soon as we can.

Posting to the forums will not result in a faster response.

Thank you for your patience and understanding!

Hey @OldFoz

Our teams are working hard through the higher than usual volume of contacts we have, so we'll be in touch soon to go through this!

Thank you for your patience and understanding!

Thanks for reaching out to us with this @DeeDee118!

We'll gladly pass this feedback on to the game team as something for them to consider.

If there's anything more we can assist with at all, please let us know!

Hey @SmoovejAGs,

Our teams are working hard on getting back to everyone as soon as possible while we experience higher than normal contact levels.

During this time, please be patient and we'll be in touch when we can.

Posting your case to the forums will not result in a faster response.

Thank you for your understanding!

Thanks for reaching out @DonWuan, however as this matter requires the team to look into your account, we're unable to assist via the public forums.

Our teams are doing what they can to get back to everyone's cases, but due to higher than normal contact levels, there is a delay.

Please hang tight and be patient and we'll be back in touch with you in regards to this as soon as we can.

Thank you for your understanding!

Hey there @BT3241,

Thanks for reaching out and apologies for the delayed response!

How are you getting on?

If you're still having issues, may we please know if you've attempted any troubleshooting steps at all?

Otherwise, please could you share a video of the issue?

M...

Hey there @mcf159,

Apologies for the delay!

There was some maintenance which took place on the 10th to resolve the DC crashing issues.

This may have impacted other elements such as your inventory.

Are you still missing the same exotics?

Apologies for the delay @Gabriel-Knight, thanks for the update though!

Have you had any further instances of this?

And have you been able to capture any clips?

Much appreciated!

Hey guys,

As long as the same Ubisoft account is being used, it shouldn't matter if you own Rainbow Six: Siege on Epic (or any other storefronts), however you must have gametime in The Division 2 to unlock the skin (around 2hrs).

If you meet the above criteria and still haven't received the skin, please reach out to us directly via our Support Site, ...

Thanks for noting this @Imagine_Brata!

How are you getting on @DasGugginator ?

Thanks for the update @WaynerJames!

Does the game no longer crash from an internal drive?

Hello @mercenarie22,

As per the tabs for each segment, an issue being under the 'Reported' status, is by no means an indication that the issue is not actively being looked into.

As per the heading 'Issue(s) have been reported and the team is aware'.

The ongoing crashing issues are being looked into as a matter of priority and updates will be shared when available.

Thank you for your understanding and apologies for the continued inconvenience caused.

Thanks for getting back to us @Izz-y, however for full transparency, we are not developers of the game, rather we're Ubisoft Support agent.

As such, it's key we conduct some troubleshooting to better understand and isolate the issue.

We also do not have any visibility over the auto-generated crash reports.

Please could you kindly complete the troubleshooting steps we've shared and let us know if there's any changes at all?

Much appreciated!