The Division 2 Dev Tracker

Hey everyone,

Looking over your posts, I can see that whilst your issues may be similar, they look to be different from this initial post.

To clarify, the following crashes caused via the map that are currently under investigation:

• Hover the mouse over on the map Manhunt icon near Countdown causes the game to crash
• Fast traveling from N.Y back to D.C will crash the game if any Global Directive is active

If you're encountering other issues related to crashing when viewing the map, I would encourage you to contact our support website for further assistance.
Providing the following information, should also help us investigate your issue more thoroughly.

Creating a Dxdiag file > https://ubi.li/msrxL
Creating a Msinfo file > ...

Hey @hyper-sniper,

I'm sorry that the issue persists. Could you please take a video, showing the blueprints menu and the gloves in your inventory?
It can be useful to investigate the issue.

Thank you very much.

Hey @Noxious81,

Thank you for sharing this insight . I'm sure it can prove useful for other players as well!

Hey @PoohAtrezo,

I'm sorry that you are experiencing this issue with the map in Division 2. Could you please try the troubleshooting steps provided in this guide?

Please let us know if the issue persists after performing the required troubleshooting. We will be happy to assist you.

Hey @blkrobdotcom

Thank you for your report. To solve this issue, could you please try disabling the Global Directives and then fast travel back to DC?

This action should solve the issue. Please let us know if this solution works for you or if you need additional support.

Hey @kenjowen,

Thank you for the information. I'm sorry that you're experiencing some issues with your character's progression.
If you already created a support ticket, one of my colleagues will get back to you as soon as possible.

Should you need additional support, do not hesitate to get in touch with us again.

Hey @IEATUOMOMOM You can unlock abilities in the specialisation tree using Specialisation Points, awarded for completing invaded missions, Daily Priority missions, Priority Network bounties and Weekly Projects. You can also earn them by levelling up your Field Proficiency.

Please let us know if you need additional support, we will be happy to assist you.

Hey @sasorisan1 thank you for your report.
@ArthurFriend Thank you for the information provided, as it can help other players who could experience the same issue.

@ArthurFriend Thank you for sharing this insight. As soon as @RoadWind_22 provides the information we requested, we will be able to investigate this further.

Hey @Macs1209 and @Noxious81, thank you so much for the information you shared.

@...

Thank you for following up on this issue and updating us! It sounds like you have already completed a decent amount of troubleshooting already and your system clearly meets requirements so we should be able to sort this out. Also, I appreciate you taking the time to do all of that troubleshooting in advanceI have a few more things I would like to suggest for good measure:

• Clear the contents of the ownership file
  1. Navigate to the following default directory >> C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership
  2. Delete all files located in the ownership folder
• Clear your Steam cache...

Hey @Micheal-Myers, thank you for reaching out!

Just to make sure, can you confirm what @Mav3riK mentioned and make sure that you're targeting the correct enemies?

Hey @mkim31, thanks for sending this in! I was about to report this and pass the message along but I checked the Trello board and it looks like there have already been a few changes.

Just to confirm, if you're talking about the known issue listed here: (https://trello.com/c/bHNkYsF5/65-stability-traveling-from-new-york-back-to-dc-can-cause-the-game-to-crash) then it seems someone already fixed the detail you pointed out.

Let me know if this is the wrong known issue or if I am mistaken, and I'll get it reported for you...

Hey there @Jessa246! I appreciate you sending this in and I would like to get it reported for our team to look into further.

To cover our bases, please tackle all of the troubleshooting steps in this FAQ for me and then re-launch The Division 2. After those have been completed if you're still unable to access Manny's office, follow up through this thread and let ...

Hello @Cocoa01417, we're only able to help in English on this Discussion. This is just because we try to any avoid automatic translation tools where possible to make sure we're avoiding any misunderstandings. We feel it is better for our players to speak to Support Agents and other players who speak their preferred language.


If you'd like to continue here in this Discussion in English, that's more than okay too, we'd just need you to translate the post for us. Thank you and sorry for the inconvenience!

Hey there @Gregory_Sallust, and welcome to the Discussions. I am sorry to hear that you are experiencing crashes when trying to exit out of the Dark Zone. How often does this occur? Also what platform are you playing on the game on?

Hey there @KarmaIsBack01, and welcome to the discussions. I am sorry to hear that you are experiencing this every time you exit out of The Summit. Does the issue persist after attempting the following?

Hey @WaynerJames

I'm sorry that there's a delay to responding to your ticket. There is for all tickets currently as we're still catching up with a backlog since the latest season of Rainbow 6 Siege launched, but I took a quick look at your ticket and I would suggest to send an update on there yourself just to list all the things you have already tried, especially mentioning if you've tried everything on the ...

Hi @mozuku_4e I have moved your post to The Division 2 forum as you posted on the Rocksmith forum.

Hi @Proximo_BE I have moved your post to The Division 2 forum as you posted in the Rocksmith+ forum.