The Division 2 Dev Tracker

Hey @kenjowen,

Thank you for the information. I'm sorry that you're experiencing some issues with your character's progression.
If you already created a support ticket, one of my colleagues will get back to you as soon as possible.

Should you need additional support, do not hesitate to get in touch with us again.

Hey @IEATUOMOMOM You can unlock abilities in the specialisation tree using Specialisation Points, awarded for completing invaded missions, Daily Priority missions, Priority Network bounties and Weekly Projects. You can also earn them by levelling up your Field Proficiency.

Please let us know if you need additional support, we will be happy to assist you.

Hey @sasorisan1 thank you for your report.
@ArthurFriend Thank you for the information provided, as it can help other players who could experience the same issue.

@ArthurFriend Thank you for sharing this insight. As soon as @RoadWind_22 provides the information we requested, we will be able to investigate this further.

Hey @Macs1209 and @Noxious81, thank you so much for the information you shared.

@...

Thank you for following up on this issue and updating us! It sounds like you have already completed a decent amount of troubleshooting already and your system clearly meets requirements so we should be able to sort this out. Also, I appreciate you taking the time to do all of that troubleshooting in advanceI have a few more things I would like to suggest for good measure:

• Clear the contents of the ownership file
  1. Navigate to the following default directory >> C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\cache\ownership
  2. Delete all files located in the ownership folder
• Clear your Steam cache...

Hey @Micheal-Myers, thank you for reaching out!

Just to make sure, can you confirm what @Mav3riK mentioned and make sure that you're targeting the correct enemies?

Hey @mkim31, thanks for sending this in! I was about to report this and pass the message along but I checked the Trello board and it looks like there have already been a few changes.

Just to confirm, if you're talking about the known issue listed here: (https://trello.com/c/bHNkYsF5/65-stability-traveling-from-new-york-back-to-dc-can-cause-the-game-to-crash) then it seems someone already fixed the detail you pointed out.

Let me know if this is the wrong known issue or if I am mistaken, and I'll get it reported for you...

Hey there @Jessa246! I appreciate you sending this in and I would like to get it reported for our team to look into further.

To cover our bases, please tackle all of the troubleshooting steps in this FAQ for me and then re-launch The Division 2. After those have been completed if you're still unable to access Manny's office, follow up through this thread and let ...

Hello @Cocoa01417, we're only able to help in English on this Discussion. This is just because we try to any avoid automatic translation tools where possible to make sure we're avoiding any misunderstandings. We feel it is better for our players to speak to Support Agents and other players who speak their preferred language.


If you'd like to continue here in this Discussion in English, that's more than okay too, we'd just need you to translate the post for us. Thank you and sorry for the inconvenience!

Hey there @Gregory_Sallust, and welcome to the Discussions. I am sorry to hear that you are experiencing crashes when trying to exit out of the Dark Zone. How often does this occur? Also what platform are you playing on the game on?

Hey there @KarmaIsBack01, and welcome to the discussions. I am sorry to hear that you are experiencing this every time you exit out of The Summit. Does the issue persist after attempting the following?

Hey @WaynerJames

I'm sorry that there's a delay to responding to your ticket. There is for all tickets currently as we're still catching up with a backlog since the latest season of Rainbow 6 Siege launched, but I took a quick look at your ticket and I would suggest to send an update on there yourself just to list all the things you have already tried, especially mentioning if you've tried everything on the ...

Hi @mozuku_4e I have moved your post to The Division 2 forum as you posted on the Rocksmith forum.

Hi @Proximo_BE I have moved your post to The Division 2 forum as you posted in the Rocksmith+ forum.

Hey @HellasSpartan82

I've responded to you in the other thread you commented on ...

Hey @D-F-A-TheOther

I'm sorry to hear your game is crashing randomly. We can get a better look as to what could be causing it by having a look at your system files (DX Diag and ...

Thanks for putting that info in here @SmoovejAGs. Getting as much info as can be remembered about the character(s) helps speed things up a bit if it can be provided straight away.

Hey @braxis2010

It will need to be handled through a support case as it will get passed to our game team to try to recover the character. To help them locate it, just make sure you have provided as much information as possible about the character from the list of things below:

CHARACTERS MISSING:
ARE ANY CHARACTERS HARDCORE CHARACTERS?:
LAST TIME ACCESSED:
ESTIMATED PLAYTIME:
CHARACTER LEVEL:
ESTIMATE OF XP:
DARKZONE LEVEL:
GEAR SCORE:
MALE / FEMALE

Hey @HellasSpartan82 and @Killheaz

Please can you reach out via one of the following options so we can look into this for you:

Live Chat (when available)

...