Ubi-TheBerry

Originally Posted by BREWAGOD
Hey guys, tried looking for another post on this but couldn’t find. But about a week into playing this game my achievements all froze. I should’ve unlocked loads of simple ones but nothing has happened. Anyone dealt with this and have any tips?
Thanks

Hey there BREWAGOD,

Welcome to the Forums!

May we know the platform you're playing on as well as which achievements you're having issues with?

Are they the console own achievements? Or Ubisoft Connect challenges?

Originally Posted by lilrh7
Got banned for no reason. 1 match other team had a hacker and i got banned for no reason

Hello there lilrh7,

To save duplications, I have deleted your thread as you've also posted here.

Likewise IlRabB1TlI I have removed your thread to keep the forums focused and concise as you've also posted to this ongoing thread, please try to refrain from spamming duplicate messages.

As above, to appeal a ban, please contact us through our ... Read more

Originally Posted by MOJayhawk
There's a terribly annoying sound glitch I keep getting in the game.
After I fight any group of Hyenas that use the explosive RC cars I get an annoying buzzing sound that won't go away unless I log off and log back in.
It's the sound the RC cars make when they are moving.
Here's a video clip of the noise I get: https://youtu.be/74mIm-Mnt48
While the sound cuts out of the video I made, it's still there. C...

Read more

Originally Posted by MrNosuch
I do hope its resolved before the next apparel event. This issue is literally costing Ubisoft money, even if it is just my money, since I gift key to my clan members every week when the bug isn't an issue.

Hey MrNosuch,

We have no updates at the moment, but hopefully we have news soon!

Thank you for your patience while this is looked into!

Hey there guys,

Sorry to hear you're having issues with Core Challenges!

Just to check, does this also apply when checking progress at https://ubisoftconnect.com/ ?

Hey there guys,

Thank you for continuing to update the thread!

The team are currently looking into this and we'll post any updates or new on this when we have it.

Thank you for your patience and sorry for any inconvenience.

Hey there guys,

Thank you for continuing to keep the thread updated.

This issue has since been reopened and the team are currently continuing to look into it.

If anyone is still experiencing this, any in-game footage demonstrating this would be appreciated.

Thank you!

Hey guys,

No updates yet I'm afraid.

We'll post here any news we do receive!

Originally Posted by Bishop_BN
3. time now - been killed by rogue agents in Summit and respawned after release in a floor without doors who can be opened.... have to relog completely... THIS GAME suxx more and more....

Hey there Bishop_BN,

I'm very sorry for the delay in us getting back to you!

Have you encountered this since posting?

If so, would it be at all possible to provide a clip of this so we can take a look?

Thank you!

Hey guys,

Sorry for the delay in getting back to you!

This has since been reported to the team and is currently under investigation.

Sorry for any inconvenience while this is looked into!

Originally Posted by The_Pegger1975

Hey there The_Pegger1975,

Sorry for the delay in getting back to you and thank you for the images!

This has since been forwarded onto the team for investigation.

Sorry for the inconvenience!

Originally Posted by Aced_100
Had the game freeze today during the Roosevelt Island Story mission, answered a backup call from another agent and we completed most of the mission and it froze in the protect Angela Woods part, I got back into it just before you search for the C4. A complete freeze no sound or movement, I could press the PS4 button on the controller and close the game, loaded it back up again and was at the end of that stage, the guy I was backing up was there waiting for me.

Hey there Aced_100,

Thanks for reporting this to us!

So just to ensure we're understanding right; when reloading into the game it had jumped you forward in the mission?
... Read more

Originally Posted by Tessanilr
I've run the invaded Roosevelt stronghold 10+ times in the last 3 days, and the Nemesis part will not drop from Shorty. A friend ran it with me once during that time and it dropped for him, but it refuses to do so for me, and the week is almost over!

Hey there Tessanilr,

Welcome to the Forums!

Sorry to see you're having issues obtaining the Nemesis part!

Do you happen to have any screenshots showing that particular stronghold mission as completed and the part not in your inventory?

Originally Posted by nuxbag
You didn't answer the question and neither did the article.

Hello there,

The article does explain the concept itself in more detail, but does note this is only supported in some games.

At the moment, this applies to Watch Dogs: Legion and Assassin's Creed Valhalla, with the same family of platforms (Xbox One > Series X / S, not available for Xbox to PC).

So for no titles is console to PC cross-progression currently supported.

We don't have details regarding which titles may utilize this facility in the future, so we cannot confirm if The Division 2 applies here.

Please keep an eye on the game's of... Read more

Originally Posted by Sebixxx-O_O
So i reinstalled r6, played 1 match, and here's the results. Frame drops are less regular, but they are still here.

Hey there,

Thanks for getting back to us!

May we know what graphical in-game settings you're running on?

As well as the average FPS you're seeing and what it's now dropping to? Is it the same as before?

Thank you!

Originally Posted by alanis1
I purchased The Warlords of New York dlc and Season 3 but have not received any of the benefits, cant go to New York, no Summit, nothing. I wish I didn't purchase it now. Tried to leave a message to Ubisoft but can't even do that. Why did I even bother.

Hey there alanis1,

Sorry for the delay in getting back to you!

Are you still missing your WONY DLC from your game?

If so, please contact us through our ... Read more

Hey guys,

ToastyWriter, thank you for giving those steps a try.

This issue has been passed onto the team it's been passed on these steps aren't successful.

We'll update the thread with any further steps to try.

Eln-, please contact us through our Support Site or ... Read more

Originally Posted by lusaka19
Hi all,

I spend a good time trying to figure out what the problem is, but couldn't resolve. More than happy to share dxdiag and other stuff if needed.
Running Windows 10 with AMD 5 3600x, MSI 2070 SUper and 16 GB Ram and 350GB left space on teh SSD teh game is installed.

I got Anno via the Subscription of Ubisoft Connect. It seems, that the game crahes everytime it would like to sync to Ubisoft servers.
I tried a couple of things, like deleting savegames, disabling all options in Ubisoft Connect, like disableing Cloud Sync and overlay -Still crahes.
Tried in DX 11 and 12, deinstalled all my antivir and other stuff, like Steam. Deinstalled and Reinstalled it - Still crahes
Installed the new Version of the Visua...

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Originally Posted by MuumiSlayer
I didn't get that narcolepticnugget charm and i have everything linked and bought subscription

Hello MuumiSlayer,

Welcome to the Forums!

If it has been more than 24hrs since you subscribed and the charm is still unavailable, please contact us directly using the links above with a clear image of your subscription, with your Twitch username visible.

Thank you

Hey there guys!

I'm afraid Forum support is only available in English.

If you can translate your message we'd happily see what we can do.

Alternatively, you can open a ticket through or Support Site and an agent will get back to you in your preferred language.

Thank you!