Hello @IIAc3sII
We have checked on our side and this issue hasn't been reported.
That being said, in order to investigate, we'll need your system files to check if somethings wrong, otherwise we won't be able to investigate more on this subject.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Asterix201252 and @Mevelios
Thank you both for your responses, this will help us investigate more on this subject.
I'll make sure to transfer all the details provided to the game team.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello @Asterix201252
Thank you for the update !
I'll make sure to inform the game team with the information you provided.
@zing103 Could you als...
Hey @IIAc3sII !
Thank you for your investigation and the videos you provided!
I have passed your post to the relevant team.
If you have any others element or questions do not hesitate to reach out!
Hello @IIAc3sII
Thanks again for your feedback and for the new screenshots that you provided !
I'll make sure to transfer those to the Game Team.
In the meantime, if you have any other questions, feel free to ask and we will do our best to help you !
Hello there @IIAc3sII
Thank you for attaching a link to your files for us, I appreciate the time you've taken to report this bug!
In order to pass this onto the relevant teams, so they can take a look, we would need to gather some system files.
I've opened a case for you via email where you can upload these files.
If you could, please attach the files to that case on the support website that would be really helpful.
If you have any other concerns or questions, just let me know!
Thank you for bringing this to my attention @IIAc3sII!
I'd like to get this reported up for you, but as I am aware you typically play the game with quite a few mods installed, would you be able to temporarily deactivate all of them to confirm if this still happens in a completely vanilla installation?
Hey there @LordOdin1961
If you're still having issues purchasing DLC for Anno 1800, can you take a screenshot of the exact error that appears in the store for you? Please keep in mind that you might need to install and run the base game at least once before DLC can be purchased.
Thank you for the extra info @IIAc3sII
I will still need a save file where this issue is occurring for you in a completely vanilla game so I can get this reported up. Please keep in mind that it is very possible that this feature is working as intended. Once we can get this escalated to the team for review I should hear back from them relatively quickly to be able to let you know.
@Mevelios Hi !
I've taken note of your report, and I wanted to thank you for all the details regarding this possible missing choice in "The Narrows" expedition !
It's been forwarded to the relevant Team, and we'll reach out once additional information is available.
Feel free to let us know if you have questions, or for any other Issue !
@IIAc3sII hi !
I've taken note of your report, and I wanted to thank you for all the details provided about this Issue with the warehouses tooltip !
In order to isolate the part of the Issue that happens when no mods are active, can you let us know if it still happens after checking the game files...
@zing103 Hi, and welcome to the forum !
I've taken note of your report, along with the screenshots provided by @Asterix201252 (many thanks for them by the way !), and I'm sorry to hear that an Issue with the Aluminum smelter impacts your experience in Anno 1800 !
The thread has been moved to the Player Support section of the forum, ...
@ericf1967 Hi, and welcome to the forums !
We can only help in English on this forum.
This is because we prefer to avoid automatic translation tools if we can, as this can lead to misunderstandings.
The thread has been moved to the Player Support section of the forum, to bring it the best possible visibility.
I invite you to post your message over on the French forums, which will allo...
@lord_joshii Hi, and welcome to the forum !
I've taken note of your report, and I'm sorry to hear that the Issue also impacts your experience in Anno 1800 !
The investigation from the Team is ongoing, and we thank you for your patience and understanding.
In order to isolate the problem, I invite you to let us know the following :
If you have multiple islands settled, does decreasing the working conditions across all of them help complete the quest ?...
@IIAc3sII I've taken note of your update, as well as your feedback.
Your report has been forwarded to the Team, along with the screenshots, and we thank you for all the details provided !
Feel free to reach out if you'd like to report other Issues, or if you have questions !
@IIAc3sII I've taken note of your feedback regarding mods.
Checking for mods is part of our investigation, as it helps isolate the problem, for example in the case of a potential software conflict.
If you'd like to report other Issues, or if there's anything else we can help you with, don't hesitate to let us know !
@Asterix201252 @Mevelios Thank you for the details !
For the purpose of our investigation, I also invite you to let us know the following : Does the Issue also happen when starting a new game / sandbox ? Has this happened after reboots as well ? How frequently does this happen ? Is it random ?...
@IIAc3sII Hi !
I've taken note of your report, along with the screenshots you provided, and I'm sorry to hear that an Issue with the Alpaca fields also infected the residents of your island !
In addition to these elements, I also invite you to let us know the following : As you mention modding, were any mods active on the save file that you shared ?...
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