Anno 1800 Dev Tracker

Hey,

Thanks for providing a video clip and save file. I'll report this to the dev team to look into.

Hey @lam08ms

The languages available to you depends on the region version of the game you have. If you bought it from the Ubisoft Store, you can reach out via one of the options below and we can see if we can add additional language options for you.

Regarding the music issue, please can you clarify what you mean is happening? I know we have some issues with music reported already but I don't understand which issue you are having.

Hey @SirHarryPierce

I see we have a known issue for this already (and it's not just for gum) but it should be fixed in a future update.

Hey @cjgangeros

English typically isn't included in Russian versions of our games. If you reach out via one of the options below, we can look into seeing if it's possible to add for you.

Support Ticket or Live Chat (when available)

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Hey @Etargos

I see you sent your save file through a support ticket, thanks. I'm unable to test it myself but we'll send this over to the dev team when we report the issue.

Could you just let us know if it lets you conquer the island over some more time of playing like others have mentioned, and what settings you enabled so we can make sure to include this information in the report?

Thanks for sharing what worked for you @El_Peej.

If it helps anyone out, please leave a comment to let us and others know.

Thanks @Mevelios

I've passed it along so they can take another look into it.

Hey @BotaBalage

Thanks for the update and providing those, however, I see we have already got this issue reported and reproduced, so the dev team are aware of it. No need to reopen your ticket either. Some issues like bugs don't need to be handled through tickets. The only things we do usually need to do through tickets are when we need attachments like system files or account related issues.

Hey @BenDefo

As mentioned above, if you could provide a screenshot highlighting an issue or a video clip, that would be great to help us understand what you want to report so we can check if it's already known or not.

Hey @LePetitLoup2023

There is an issue where the Flamethrower Monitor cannot attack while moving. Is that what you mean?

Hey @IIAc3sII

Thanks for the info. The team have reproduced the issue and looking into this for future patching.

Hey,

Sorry if I'm just being blind, but where does it show 112? Or is it not on the screenshot?

Hey @realAlbatros

Is that save file you uploaded just before the quest that isn't starting for you?

Also, what was the name of the next quest after "a Lesson in Lore Long Lost"?

Hey @toomanyuserids

Thanks for reporting this and providing screenshots. I'll forward it over to the dev team to look into this further.

Hey @Why_I_Otter

I've already replied to the comment you put on another thread about this. Please don't bump old threads and create your own for it as there's no need to have 2 active threads you're in to discuss it. I'll lock this one.

The OP's defeat was found to be a sudden bankruptcy and a tip was shared above to avoid that happening, so not found to be a bug to be fixed.

Hi @JuniorSchnitzel I'm afraid that we can only assist you in English on this forum, please repost on our German forum here. 

Or if you can translate your post into English then we will be happy to assist you further on this forum.

Hey @HolyN1ght1337,

This has been posted to the English forums, if you don’t mind receiving responses in English, could you please translate your post for me? This is just because we try to avoid automatic translation tools where possible in an effort to avoid misunderstandings.
 
We do have some other language forums that can be located at the bottom right of the page. If you click on "English" you’ll see a drop-down menu, and this will take you to the other language forums where support is available. You can also ...

Hey @Mevelios

If you have another save from before the Arctic expedition started, we can pass this on to the team to try out instead for you so there'd be no need for you to keep trying to trigger it again yourself.

Hey there @Nicholas_Steel!

Thanks for posting. This issue was addressed publicly back in September of 2021 when it first popped up here: https://anno-union.com/union-update-pedestrian-zone-pack-game-update-12-1/: (https://anno-union.com/union-update-pedestrian-zone-pack-game-update-12-1)

"We have investigated the i...