Apex Legends

Apex Legends Dev Tracker




20 Oct

Comment
    EA_Darko on Forums - Thread - Direct
Going to go ahead and lock this thread, if you have a ban on your account please speak with our TOS team.

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Comment
    EA_Darko on Forums - Thread - Direct
Going to go ahead and lock this now @qingyoudu2001.

If our TOS team has denied your appeals then there is nothing we can do to change this.

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Comment
    EA_Darko on Forums - Thread - Direct
If our TOS team have denied multiple appeals @qingyoudu2001 then there is no one who can change this.

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @qingyoudu2001 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: ...

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17 Oct

Comment
    EA_Darko on Forums - Thread - Direct

You need to direct any questions related to a ban to our TOS team @Vandylist.

 

Going to lock this thread as there is nothing more that we can do to assist on AHQ.

 

Darko

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Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team in relation to any ban @Vandylist 

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: ...

Read more

12 Oct

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @KlownDiKeBar.

 

If you believe that they have actioned you mistakenly then I would recommend laying out as much info as to the name as you can.

 

It is important to remember that a name that may appear perfectly acceptable to one person may be offensive to another for any number of reasons.

 

The process to contact our ToS team can be found here: ...

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10 Oct

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Not_EliteNuke

 

I've edited your post to remove the profanity. If it's inappropriate or led to an account action, probably best not to repeat it on the forums. Thanks!

 

Our Terms of Service team (ToS) can take a look if you fill out the ...

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07 Oct

Comment

Hi @bucke14 Apologies for the delayed response, I wanted to check does this happen for friends as well where you have to send an invite to have them join on you? 

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05 Oct

Comment

Hey @kegskong If you are playing and come across someone who may be breaking our Terms of Service or Fairplay rules be sure to check out our Help article on how to correctly report them

 

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04 Oct

Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this @legend987432.

 

Cheat and you will be banned, make a post like this again and you still be banned.

 

Darko

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02 Oct

Comment
@The-walker2008,

There isn't a way that you can delete your account by yourself, you need to get an advisor to delete your account for you. Although if you're having trouble reaching one of them, then I believe our social team on Twitter can help you delete it too:

... Read more
Comment
@The-walker2008,

Ah, right, sorry.

Yes, if you delete your account, you can then use the email address on that account to make a new one. I slightly lost track of the original question, I'm very sorry.

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Wees aardig voor elkaar | Be kind to each other
Comment
@The-walker2008,

You can delete your account and make a new one if you want to, but you'll have to reach out to our live support team in order to do so. You can contact them here:

https://help.ea.com/en/contact-us/

Just note that doing so will have a list of consequences, such as losing all progress and in-ga... Read more
Comment
Hey @The-walker2008,

I'm a little confused as to what the issue is. So you've unlinked your EA account from your PlayStation account, and now you want to delete your EA account so you can make it again and link a new PlayStation account to it?

Can I ask why you want to do that since unlinking and deleting your account also deletes all your progress? Would it not be easier to make a new EA account and link your PlayStation account to that?

EA_QueenBeeAHQ.png...

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30 Sep

Comment
@bucke14 Have you or you're friends changed any privacy settings for the EA or Xbox Accounts? Illium.png

*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.

28 Sep

Comment
    EA_Barry on Forums - Thread - Direct

@sbr-saber 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/information-about-ba...

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27 Sep

Comment
    EA_Darko on Forums - Thread - Direct

Hey @arknight6622  AHQ is currently available in the following languages.

 

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15 Sep

Comment
    EA_Mako on Forums - Thread - Direct

Hey @ReigN_T0P,

 

I'm afraid you would need to be a legal resident of an eligible country or territory to participate in ALGS.

 

You can check out the full rules here, which call this part out under Section 2: ELIGIBILITY AND REGISTRATION - 2.1. PLAYER ELIGIBILITY.

 


Be a legal resident o...

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14 Sep

Comment

Hello @pulzsuppe 

 

Unfortunately, we're not able to help with bans here on forums. In this situation, only the Terms of Service team can review the account and see if the ban can be lifted.

EA_MontimerAHQ