Apex Legends Dev Tracker

@SILVERisSORRY 

 

Great! Glad to hear it. Just reach out again if have any more issues. Have fun and good luck

Hi there, @SILVERisSORRY 

 

Thanks for reaching out about this. We should go through some connection troubleshooting. First, are you playing on a wired or wireless connection? Also, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

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Hey @AdamBD12 please do not make multiple threads for the same issue.

If someone is abusive to you in-game you need to report them, reacting with abuse can result in action being taken on your account.

 

You can report users here: https://www.easy.ac/en-us/support/apexlegends/contact...

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My current assumption is that the "you'll not end up in rookie tier" line was a mistake and a change got made. I've seen lots of folks with high tier in earlier seasons wind up in Rookie, it seemed to only check Season 12, if you were in bronze at the end you got put in Rookie.

If and when I see anything official on this we'll share it.

Hey @styyxo if EA takes a stance on an issue then it will be communicated on our official channels: https://twitter.com/ea?lang=en

 

Darko

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Ah. Can I check your profile is set up to make purchases on that Switch? Are you able to buy things normally from the e-shop?

Also can I check your region? Does your account region match your actual location?

Are you saying the shop doesn't appear in-game? Do you have an image of what appears?

Testing myself just now I was able to click the coin options in-game and was redirected to buy the coins from the eshop.

Hi there, there's a few ways to get coins, but they're fairly intuitive. Are you trying to get them and running into issues? 

If so, please give us details and we'll try to figure out what's going wrong.

Hi @BrentAR15, 

 

Thanks for reaching out and good question. We've put together this help guide with steps on how to report other players for cheating, abuse, and harassment. Please check it out and follow the steps outlined in it, it'll help you send in a report to the best team.

 

• EA_Help article:  ...

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Hey @jaygates879 I would recommend reaching out to our support to investigate this further. 

 

EA Help on Twitter 

https://twitter.com/EAHelp 

 

Live-Support (Phone, Chat, Email) 

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Hey @NoRDScReeN please do not create multiple threads for the same issue.

 

For issues like this, you need to speak with our TOS team.

 

You will need to speak to our Terms of Service team who will advise you further.

 

The process to contact our ToS team can be found here: ...

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Hey @louise9327 in relation to any ban, you will need to speak to our Terms of Service team

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

1. Click ...

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Hey @OrangeIlluminati, 

 

No, it's not possible to remove something from your account once you have bought it.

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* Tag mij met @EA_Leeuw als je op mij reageert. ... Read more

Hi @Fariahz, 

 

I'm sorry, we - the forum team - won't know why you were banned. 

 

Can you take a look through your emails? Usually there should be an email, Terms of Service aim to send one out when a ban has been added that shares the general rule broken for example: ban applied for cheating/hacking/hate speech/etc. This article shares more about Apex and the rules: "...

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Hi @MVP_cherubfish, 

 

I've edited your posts to remove the name. For again, if it's inappropriate or led to an account action in-game (like a permaban for example), chances are it's not ok for the forums per the forum rules. 

 

In terms of y...

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Hi there, @nows1xje7saf 

 

Did you want to unlink your PSN ID from the current EA account it's linked to and move it to a different EA account? If so, nothing will be able to transfer over, unfortunately.

You will need to wait for our TOS team to respond @antboy0816.

Darko

Hey @AkumaSanji this is not how it works, the only one responsible for offensive content is the person who uploads it.

 

Darko

Hi @OctaneplayrsS_ck 

 

Thanks for sharing your experience with everyone on the forums. When it comes to an account this is banned we are unable to offer information or support in regards to the BAN or disputing it. 

 

If your BAN is for a set time, we may need to wait till the time is over in order to gain access back, however, to get further information on a BAN I would recommend checking out our links below. 

 

• ...

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Hey @NoRDScReeN if your post has been marked as spam then please use the abuse report function to let us know, please do not make threads such as this.

Darko