Apex Legends

Apex Legends Dev Tracker




24 Nov

Comment
    EA_Lanna on Forums - Thread - Direct
Hi @55412765,

Cheeseman won't know your ban duration, no-one on this forum will. Please follow the advice I shared in my initial post to get help with this one.

- EA_Lanna Lanna.png____________________________________________________________


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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @55412765

 

I can't help you figure out how to circumvent a permaban. Bans are added by Terms of Service for a reason and we won't offer support or advice on how to get around those bans.

 

All we can do for you is share a link to more information about bans, why bans are added and how to appeal them if the rules weren't broken: ...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @55412765

 

Suspensions can vary depending on the account history and the activity that led to the action being taken. 

 

In many cases a suspension will last a week while a ban is permanent, but you should also receive an email with more information regarding any action taken on your account. Could you check out your email inbox (spam and junk folders too just incase) for an email from the address '[email protected]

 

If you're not finding that email feel free to ...

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23 Nov

Comment
    EA_David on Forums - Thread - Direct
Thanks, i'll pass it on anyway. Could you unprivate the video, or DM me an unlisted link if you don't want to share your YT account here? David.png
Comment
    EA_David on Forums - Thread - Direct
It has been showing up intermittently in the past couple of months, but doesn't seem to be consistently replicable. Did you get it as a once-off or does it reoccur for you? David.png

22 Nov

Comment

Hello @BuahMangga3gp 

 

Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:

 

...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey all, if you have feedback you wish to share then we are happyto hear it, we just ask that it be polite and constructive.

 

I'm going to lock this thread, if you have feedback you are free to share it but please do so I'm a constructive manner.

 

Darko

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21 Nov

Comment
    EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @_Hack_Nr_ as no one else can assist

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

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20 Nov

Comment

Hello @3000-_YEET-_3000 

 

Unfortunately, we're not able to help with bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can contact our Terms of Service team by following the steps from this help ea article:

 

...

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16 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Going to lock this thread as we don't all discussions around bans on AHQ as historically they rarely go anywhere good and more often than not end in nothing but name-and-shame posts.


Darko 

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14 Nov

Comment
    EA_Darko on Forums - Thread - Direct

Please try the steps I shared above @Tha_BlackHippy.

 

Darko 

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13 Nov

Comment

Hello @1956319535 

 

At the moment, the following languages are supported on Answers HQ: 

 

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10 Nov

Comment
    EA_Darko on Forums - Thread - Direct

It sounds like you may be having issues with your connection @Tha_BlackHippy. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-ba...

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Comment
    EA_Darko on Forums - Thread - Direct

Hey all, any naming and shaming on AHQ will result in action being taken against that person. 

 

I get that you are frustrated but accusing others if cheating is never acceptable on AHQ.

 

You can find all the info related to reporting suspected cheaters here: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/

 

Darko

Darko.png

09 Nov

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @RonRightDown

 

The ban might not be related to that. We wouldn't have that insight from the forums though. If you feel like there's been some mistake with the application of that ban and that you've never broken the rules, I'd suggest popping in an appeal to the Terms of Service team. They handle any bans or suspensions and can take a look into this for you. 

 

 ...

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26 Oct

Comment
    EA_Atic on Forums - Thread - Direct
This is on the older side of time, I'm closing this thread to stop it from being necroed.

If you have any issues with APEX please make a new topic about your problems and what kind of steps you have tried to solve them.

/Atic Atic.png

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21 Oct

Ban

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @qsPtbxFXUe

 

I'm sorry, we won't know the specifics of your ban here on Answers HQ but the message you see in-game and/or the email you've received from ToS should help answer that for you.

 

If it's a temporary suspension you'll usually see the duration listed in the error message in-game and in the email received to let you know how long it would last. Typically if there is no duration called out in the in-game messaging or ToS email, it tends to be a permanent ban.

 

Could you check that message and email? Failing that, it would be best to get in touch with the Terms of Service team by filling out the webform. They handle all bans and suspension related cases. Please check out this EA Help guide for guidance on how to do that: ...

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20 Oct

Comment
    EA_Mako on Forums - Thread - Direct

Hey there,

 

We are unable to review any account actions on the forums, so I'll be locking the thread here.

 

If you feel an action was placed on an account incorrectly, please create an appeal here and our Terms of Service team will take another look at the situation for you, thanks.

Mako.png
Comment
@bucke14 Wanted to check in and see if this is working again for you and friends? Illium.png

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