Apex Legends

Apex Legends Dev Tracker




29 Jul

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @LigmaComm

 

I'm afraid we aren't equipped to assist with these cases from the forums. If you've filled out the webform you've done the right thi...

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Comment
    EA_David on Forums - Thread - Direct

Unfortunately there aren't really any good places for this to go, as amply demonstrated by the not-particularly constructive previous response. So we'll close this one down. 

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28 Jul

Comment
    EA_Barry on Forums - Thread - Direct

@LenedeWeekends 

 

We cannot assist with bans directly here on AHQ.

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

https://help.ea.com/en/help/account/informatio...

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27 Jul

Comment
    EA_Leeuw on Forums - Thread - Direct
@Reigo900, no. Apex Legends doesn't support this feature.

EA_LeeuwAHQ.png

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Reigo900,

Apex Legends unfortunately doesn't support cross-progression between platforms. So this means that stuff that you have unlocked on your Xbox, does not automatically transfer over to your PC.

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24 Jul

Comment

Hi @mob102q 

 

Unfortunately we can't discuss or review sanctions/bans through our forums.

 

If you'd like to appeal the sanction, you're welcome to do so via the relevant channels:

 

https://help.ea.com/en/help/...

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23 Jul

Comment
    EA_Leeuw on Forums - Thread - Direct
Hey @Not_YayGhr,

No, this is sadly not possible.

Apex Legends unfortunately does not support cross-progression/cross-save between different platforms.

Hope this helps.

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22 Jul

Comment
    EA_David on Forums - Thread - Direct

Yep there currently is an outage, it looks to be global rather than regional.

it's being looked into, hopefully we'll be back up soon.

EDIT-  We're seeing recovery now, can you try logging back in?

Thanks for the post.

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Comment

Hey @SuperSletsen,

 

If you want to delete your account as well as all the data we have on you, you need to contact our live support here, and they can help you further. Make sure to tell them that you want to delete all the data as well as the account itself.

EA_QueenBeeAHQ.png...

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Comment

Hey @Batman_Pug21,

 

Unfortunately if the terms of service team has already denied removing your ban multiple times, then I'm afraid that there's no way to unban the account.

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Wees aardig voor elkaar | Be kind to each other

19 Jul

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @INS4NE_apex

 

I'm sorry, we won't know why you were banned from the forums but our Terms of Service team can take a look. Please fill out the webform to send in an appeal to that team if you believe a ban was added by mistake. 

 

- EA_L...

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17 Jul

Comment

Hey @BIGJIM2432 I would recommend reaching out to our support to look into your account further. 

 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey all, going to go ahead and lock this thread as we do not allow discussion around cheating on AHQ.

 

Darko

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12 Jul

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @julehmeh

 

At the moment, the only avenue to connecting with the Terms of Service team is through filling out the webform. The customer support team wouldn't be able to help overturn a ban, they don't handle ban cases and can only really advise you to contact the Te...

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Comment
    EA_Lanna on Forums - Thread - Direct

Hi @julehmeh

 

I appreciate you reaching out to us, but I'm afraid we can't assist with account bans here on Answers HQ. It would be up to the Terms of Service team to review the account and see if the ban was mistakenly added/the rules weren't broken. 

 

If they determined that the ban should remain in place, that means the rules were confirmed as broken during their investigation and the account will stay banned accordingly. 

 

- EA_Lanna

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Comment
    EA_Darko on Forums - Thread - Direct

Going to go ahead and lock this thread.


If you have questions about a ban or sanction please speak with our TOS team.


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hey @GrimGaming21 if you have questions about a sanction please speak with our TOS team, AHQ is not the place for these kinds of conversations.


Darko 

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Comment
    EA_Darko on Forums - Thread - Direct

Hate speech has no place in our games @TBEMelo and will be actioned by our team. 

 

You will need to speak to our Terms of Service team in relation to any ban.

 

There is no other way to speak with the team and we are not able to assist with TOS issues on AHQ.

 

The process to contact our ToS team can be found here: ...

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09 Jul

Comment
    EA_Barry on Forums - Thread - Direct

@samuel9876587 

 

 

At the moment the following languages are supported on Answers HQ:

 

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08 Jul

Comment
    EA_David on Forums - Thread - Direct

Hey, we'll throw this one up as a sticky for the duration of the event. 

Also Mako made a summary post for anyone coming in late. 

One other thing, a reminder that we have Twitch Drops for those that watch on the official channel on the finals day, ...

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