Apex Legends

Apex Legends Dev Tracker




14 Feb

Comment
    EA_David on Support Forums - Thread - Direct

Hey, 417.71 is generally the best driver to use with Apex at the moment.

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Comment
    EA_Barry on Support Forums - Thread - Direct

@N1MRA1 

 

A max temperatures in the high 70C range is not a worry.

 

Your GPU/CPU have high temp protection features to prevent damage but ~76C is not an issue other than possibly causing some fan noise.

Comment
    EA_Barry on Support Forums - Thread - Direct

@SP000DER 

 

Please make contact with an EA Game Advisor for assistance.

 

Click the following link to get started: https://help.ea.com/en/contact-us/

 

For help with contacting an Advisor, please see this link: ...

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Comment
    EA_David on Support Forums - Thread - Direct

What's being referenced is SSS3, note the 3rd S, unfortunately that system doesn't meet the requirements to run the game.


13 Feb

Comment
    EA_Cade on Support Forums - Thread - Direct

@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@ScarySquirrel Sorry for the delay - can you confirm if this is still happening after the latest patch?

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Comment
    EA_David on Support Forums - Thread - Direct

If you've still not got your coins please try the restart Blueberry mentions, and reach out to support if this is unsuccessful. 

Thank you.


12 Feb

Comment
    EA_Cade on Support Forums - Thread - Direct

@DonaldJockTrump Odd, I would recommend opening the ports in your router in that case.

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@DonaldJockTrump Odd, I would recommend opening the ports in your router in that case.

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Comment
    EA_Cade on Support Forums - Thread - Direct

@DonaldJockTrump OK, your ping times are great, but you're losing data. Are you hardwired or n WiFi?

-EA_Cade
Comment
    EA_Cade on Support Forums - Thread - Direct

@DonaldJockTrump OK, your ping times are great, but you're losing data. Are you hardwired or n WiFi?

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Comment
    EA_Cade on Support Forums - Thread - Direct

@AcTivE_MRVL Thanks for that info, any chance you can get me a video of this happening so we can get it up the chain to Respawn?

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Comment
    EA_Cade on Support Forums - Thread - Direct

@AegisFalcon Gotcha, have you tried repairing the game by right clicking it in the Origin library and selecting the Repair option? 

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Comment
    EA_Cade on Support Forums - Thread - Direct

@neto1aa That's really odd, can you try a full uninstall http://bit.ly/ManualOriginUninstall and then redownload to see if that resolves it? 

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Comment
    EA_Barry on Support Forums - Thread - Direct

@LifeOrDeathYT 

 

Please report any instances of cheating, abuse or harassment using the info at the following link, thanks.

 

https://www.easy.ac/en-us/support/apexlegends/contact/report/

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Comment
    EA_Barry on Support Forums - Thread - Direct

@Birmaniancat 

 

Apex is particularly sensitive to graphical overlays so ReShade etc. may cause a technical issue.

 

Thanks.

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Comment
    EA_Darko on Support Forums - Thread - Direct

Given that most users are not having any issues with the game @BowToUrKing12 then this would point to a system issue.

If you want help then we are happy to do whatever we can but first, you will need to provide us with some information as to your platform, the exact issue and what steps, if any you have tried.


Darko

Comment
    EA_Atic on Support Forums - Thread - Direct
Hey @ThickAlien,, make sure that all drivers for windows and your gpu drivers are up to date.    You can also try to do a Clean Boot to see if there any programs messing with Apex and turn off any... Read more
Comment
    EA_Darko on Support Forums - Thread - Direct

In that case @heyporter2009, your squad is still in the game and as such so are you.

 

I do understand where you are coming from and will pass your feedback on to the team.


Darko

 


11 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey @MetalGearWar !

If you're still having trouble with this it's likely because the game is running off your Intel chip instead of your NVIDIA one. Right-click on the desktop and go to your NVIDIA Control Panel and add the game to run on that card. You should be able to do this under your ...

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