Apex Legends

Apex Legends Dev Tracker




13 Mar

Comment
    EA_David on Support Forums - Thread - Direct

@tiptipon Hi, if you're stuck at 41% that usually indicates that there's an issue with the Direct X or vcredist packages that are part of the game install.

These write files to the critical sections of your Windows Operating system so permissions issues or problems with Windows itself can be a factor. If you try running these files manually do you run into any issues?

They can be found in your games install folder at:

 

\Apex\__Installer\directx\redist 
Run DXSETUP at this location and please check if it completes without issue or fails. 

 

\Apex\__Installer\vc\vc2010sp1\redist

\Apex\__Insta...

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11 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Thanks for your suggestion and concern, @TakumiFujiwaraha. The team has some secretive plans going forward on addressing cheaters in Apex Legends. Find out more on it by click here to read up on their latest check-in.

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Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @EKfine if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

We take all reports very seriously and will fully investigate.

Darko

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey @Fauxelot if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

We take all reports very seriously and will fully investigate.

Darko


08 Mar


06 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, if you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko


05 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

If your account is banned or suspended you'll need to submit an appeal with our Terms of Service team.

Click here to contact Terms of Service

/Blueberry

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Comment
    EA_Blueberry on Support Forums - Thread - Direct

If your account is banned or suspended you'll need to submit an appeal with our Terms of Service team.

Click here to contact Terms of Service

Blueberry.png

04 Mar

Comment
    EA_Blueberry on Support Forums - Thread - Direct

Hey all,

Sorry to hear you're coming across this. We're attempting to gather some information from those experiencing a DXGI_ERROR in the link below.

 

https://answers.ea.com/t5/Technical-Issues/DXGI-Error-info-gathering/td-p/7538285

Blueberry.png
Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

 

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

 

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko


01 Mar

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

 

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

 

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, please do not share links to any cheats you may see as doing so is technically a breach of the AHQ User Rules and Guidelines.

 

From here on out, any sharing of videos or naming of users and accusing them of cheating or linking to cheating sites will result in bans.

 

If you are in game and suspect a user of cheating then please report them by following the steps in this link: https://www.easy.ac/en-us/support/apexlegends/contact/report/

 

We take all reports very seriously and will fully investigate.

 

Darko

 

Comment
    EA_Darko on Support Forums - Thread - Direct

If you have a ToS sanction on your account @Andolvolution and @Zachrayisoffline then you will need to speak to our Terms of Service team.

 

The process to contact our ToS team can be found here: https://he...

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27 Feb

Comment
    EA_David on Support Forums - Thread - Direct

@REBORN1x It should just be added when you start the game next. Are you able to grab trials/vault games to test that your Origin Access membership is working fine?

https://www.ea.com/games/apex-legends/news/origin-access-premier-ea-access-bonus


26 Feb

Comment
    EA_Blueberry on Support Forums - Thread - Direct

I'm sorry you accidentally unlocked the wrong Legend, @CARSONATOR0425. You are not able to reverse purchases in-game nor our Live-Support can swap out Legends so I advise exercising caution when you're navigating all purchases going forward.

Good luck in the ring and with your new experiments.

Blueberry.png
Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, if you are seeing issues with connection then please take a moment to go through the connection troubleshooting steps in this help article: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/


Let me know how you get on.

Darko

Comment
    EA_Darko on Support Forums - Thread - Direct

Hey all, if you are seeing issues with connection then please take a moment to go through the connection troubleshooting steps in this help article: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/


Let me know how you get on.

Darko

Darko.png
Comment
    EA_Barry on Support Forums - Thread - Direct

@Funny_Past 

 

If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:

 

https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

 

Th...

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