Apex Legends Dev Tracker

Hey @Legendary-Leek  can you take a look on our connective guide to see if helps out https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

let us know what you tried and if that did work out. ...

@nonamerplayer 

If you can, you should try connecting directly with an Ethernet cable rather than wirelessly as this will give a more stable connection.

Also try the troubleshooting steps in the following help.ea articles:

htt...

Hey @Fat_Godzilla47, looking at the images and this would appear to be a synching issue.

Best thing to do is give it a little time to fix itself.

Darko

You should be able to fix this issue @AidanGeorge3258 by going to your Apex Legends install folder and from there  _Installer > vc > vc2015 > redist- and then from her install both   vcredist_x86.exe and vcredist_x64.exe.

Let me know how you get on.

Darko

Hey @ace18frost I saw your post earlier and went ahead to test it but was unable to recreate the issue.

It sounds to me that this could either be an issue with your controller or the network.

Do you have a second controller you could try using to see you see the issue again?

I would also suggest taking a couple of minutes to go through our connection troubleshooting steps  here: ...

Sorry to hear that you are having issues @RobStarksBeats.

There is nothing worse than getting so close to the win only to be disconnected, I would suggest taking a look at the troubleshooting steps here: ...

The Apex Legends team recently touched up on this here.

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

• Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.

• Audio distortion, where t...

The Apex Legends team recently touched up on this here.

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

• Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.

• Audio distortion, where t...

Hey everyone, 

Can you make a bug report of the issue here: https://answers.ea.com/t5/Bug-Reports/bd-p/apex-legends-bug-reports-en 

Thanks!  

/Atic

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* Tag me with @EA_Atic if you are responding to me. ...

Hey @Centurion0921. try clearing the Origin cache and see if that help.  

Normally does from what I have seen from Other players. If that don't work try buying Apex coins directly inside Origin and not in-game or...

Sorry to hear that you are having issues @SayvnitaJ and @Ball3rjr.

This issue can be caused by a number of things, best thing to do is take a couple of minutes to go through the steps in this thread: ...

It would help a lot if we could see what is going on.  

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* Tag me with @EA_Atic if you are responding to me. ...

Hey @Pretzelnutcake, 

Make sure that your PSN and EA account are connected as they should If they, take a look on our connective troubleshooting guide to see if that helps you. ...

Thanks for sharing some steps that can help alleviate some of the lag or rubberbanding. Some PC users might have Killer Control Center which could be related to rubberbanding. 

The team is aware of slow server performance and mentioned this in the ...

Hey @SaltedBananaPH the following statement methods can be used on Origin:

• Visa/Visa Debit
• Visa Electron
• MasterCard
• Discover
• American Express
• PayPal
• PaySafeCard
• Trustly
• Ukash
• JCB
• Direct Debit
• EA Cash Card and your EA Wallet Balance
• Yandex.Money e-wallet

You can find more info about payment methods on AHQ here: ...

It should be in your games folder. The default location is C:\Program Files (x86)\Origin Games but many folks set up a custom location. 

You can view your current install location in the Origin app, click Origin in the top left, then Application Settings, then the game library location entry in the Installs & Saves section.

It should be in your games folder. The default location is C:\Program Files (x86)\Origin Games but many folks set up a custom location. 

You can view your current install location in the Origin app, click Origin in the top left, then Application Settings, then the game library location entry in the Installs & Saves section.

@tiptipon Hi, if you're stuck at 41% that usually indicates that there's an issue with the Direct X or vcredist packages that are part of the game install.

These write files to the critical sections of your Windows Operating system so permissions issues or problems with Windows itself can be a factor. If you try running these files manually do you run into any issues?

They can be found in your games install folder at:

\Apex\__Installer\directx\redist 
Run DXSETUP at this location and please check if it completes without issue or fails. 

\Apex\__Installer\vc\vc2010sp1\redist

\Apex\__Insta...