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Hey @44068907,
Thanks for the report!
This is one the team is aware of and investigating, thanks for making sure it was on our radar.
Hey @44068907,
Thanks for the report!
This is one the team is aware of and investigating, thanks for making sure it was on our radar.
This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.
Read moreHey @GeTRok_1402,
Unfotunately, like your error says, an EA account can only ever be linked to one of a particular type of account in iyts lifetime. If you look at our unlinking article:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
... Read more
Hello @BrameClan,
if your progress disappeared after relinking accounts, there is no way of getting that progress back, unfortunately, even if you have proof that you owned it before.
This thread is also rather old at this point, so I'm going to close it in accordance with our rule about necroposting. If you have any further questions or issues, please create a new thread. Thanks!
New patch just went live.
Should reboot and an update will trigger.
~ Mack.
You can contact them through the same website - only thing you have to do, if you're currently logged in, is to click on your name in the top right corner and log yourself out. After that, you can use the website as normal, it will just warn you that you're using the website as a guest at some point.
Hey @blueru5h55,
Unfortunately we can't help with account issues like linking here on the forums, but you can reach out to our live support team and they'll be able to see if you're eligible for an early unlink.
Hello @DeafCantHear,
so you got banned on an account that you don't have proper access to any more because you don't have access to the email?
In that case, you will need to change the email first. If you contact Support as a guest and tell them that you don't have access to your email anymore, they can help you change the email. After that, you can create a new case through the account that you have the ban on, in order to dispute that ban.
Hey @Sov_iet84,
Unfortunately we can't help with or look into bans here on the forums. If our terms of service team have already done multiple investigations and decied that the ban is correct, then I'm afraid there's nothing else I can recommend. Theye're the team with the power to investigate and repeal bans.
Hey @gibby45,
If you look at our unlinking article:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games.
... Read more
Hi there, @MrGreenWithAGun
What has happened is you finished the first stage of 1000 and received the reward. The next reward is granted at 3000. Also, there are daily objectives that will reset so it's possible you'll see that happen.
