Apex Legends

Apex Legends Dev Tracker




04 Jan

Comment

Originally posted by DocDru

I had two sets of Heirloom shards on my console and one set on Pc, after the merge, I only have two total. Is there anything I can do about this?

Support would need more details to look into this. Please start a thread on ~Answers HQ~ detailing your accounts and what you're encountering.

Comment

Originally posted by meow_ima_cat

Was a console main, moved to PC, got sick of the rampant cheating in OCE/Asian servers, moved back to console.

None of the badges earned on PC got merged over. Lost 20/4ks/triple triples on 2 Legends. Why didn't they include these in the cross progression?

Some badges were not be included as part of the merge process as outlined in our blog in late October ahead of the rollout. That said, as mentioned in the post above, we're aware of some badges missing and are working on their return but a list of applicable badges is not yet available. 

Comment

Originally posted by Ok-Entertainment8719

Thanks team!

Where can we go to get cross progression if the screen popped up, but the server timed out during linking? Haven’t been able to find anything or have the screen pop up again. I know this happened to 2 of my buddies as well. Appreciate the help.

If the Cross Progression merge failed for any reason (ex. it is possible the service may have been busy at the time), then the accounts are not merged and are not Cross Progressed. Logging in at a later time will trigger the merge process again, so by now it’s assumed that this has already been resolved with another login. If you still believe you have not received Cross Progression, please start a thread on ~Answers HQ~ with details so that support can investigate.

Comment

Originally posted by Intentionallyblunt

I literally lost everything from 2 accounts; my x box and steam. It says that I got cross progression on my main EA account but I didn't receive any of the stuff from my other accounts and I can't login to them since they are merged to my EA account. I lost heirloom shards, skins, camos. I had 100s of hours with of stuff and I need help getting them back

Please start a thread on ~Answers HQ~ detailing your situation so that the support team can investigate.

Comment

Originally posted by Xenophormed

All of my Amazon prime skins did not transfer. They got deleted. Wish that wasn't the case...

Amazon Prime skins are not treated differently than other content. Please create a support ticket on ~EA Help~ and the support team will investigate.

Comment

Originally posted by Vidmaster32

Will our progress towards earning an heirloom shard drop from a loot box be addressed? I'm wondering if the amount of boxes away I am on both Xbox/Playstation will combine and I will therefore be closer to having heirloom shards drop considering they're supposed to drop every 500 boxes you open roughly.

Heirloom shard drop counts don’t stack/merge. The number associated with the primary account becomes your count going forward.

Comment

Originally posted by Slashvenom666

I have 2 Sony accounts linked to 1 EA account. Their website says that's not even possible. Praying it's a data mismatch and I'll get my stuff eventually.

The ability to have multiple PlayStation accounts linked to one EA account was possible at one point in time., but that's no longer the case. That said, some legacy accounts that went through the Cross Progression merge process did merge content from multiple PSN accounts together.

From these two PSN accounts, whichever of your accounts was the highest became your primary account. Any content associated with the lower leveled PSN account would've been merged into the primary account so long as it was still linked at the time you received Cross Progression. If you believe you are missing content (outside of what has already been outlined as out of scope) please start a thread on ...

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Comment

Originally posted by Rheeldeal31

Is rank treated differently? I'm currently in bronze on PC, but on Xbox it says I still need to play the 10 preliminary games first to be ranked.

Yes; Ranked is outside of the scope of Cross Progression as each platform has its own Ranked experience/leaderboard.

When you play Ranked with a Cross Progression enabled account (which is all accounts going forward) you will earn RP on the platform you are playing on. If you then use the same cross-progressed account on another platform in ranked matches you will earn RP on that platform’s leaderboard. There are no plans to extend Cross Progression to ranked (one master platform-all leaderboard).

This game includes optional in-game purchases of virtual currency that can be used to acquire virtual in-game items, including a random selection of virtual in-game items.

Terms and Conditions

...

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29 Dec

Comment

Hi all,

 

Nobody receives "favorable damage" in the game.

 

Given the nature of the thread i'm closing it.

 

- Antonio

Antonio.png

18 Dec

Comment

[[email protected]](mailto:[email protected]) is the correct email to receive confirmation you've won from. Congrats!


15 Dec

Comment

it me! hello OP :D


13 Dec

Comment

Hey @3e8865e7287c7fd5,

 

We currently support the following languages here on AHQ: 

 

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08 Dec

Comment
    EA_Mari on Forums - Thread - Direct
@xWhambulancex I have passed this onto the team and they’re now tracking. Whatever happened to your friend, that wasn’t working as intended as the re-roll should always get charged after the first attempt and increase from there.

Will let you know once I hear back from the team and don’t worry about accepting the solution, I have fixed it 🤗

Mari.png


07 Dec

Comment
    EA_Mari on Forums - Thread - Direct
@xWhambulancex Hmm that’s weird. May I get your friends username please?

Mari.png


04 Dec

Comment
    EA_Lanna on Forums - Thread - Direct

Hi @Candilazo,

 

At the moment the following languages are supported on Answers HQ: 

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02 Dec

Comment
@ttvGetsCarried Hi, we've removed the link as "naming and shaming" is against our forum rules.

If you think some is cheating, please follow this indications to report them:

https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/?product=apex-legen...

- Antonio Antonio.png