Hello @Janja55,
we can't check people's account here in the forum and can't really check how many packs you have opened. However, there are several trackers online that can give you a decent estimate about how many packs you have opened based on your level, etc.
Hey @SimmieGoose,
Unfortunatly, if you look at our unlinking article:
When you link accounts, it creates a lifetime link to protect you from malicious activity and help prevent performance issues in your games...
Read moreHey @SXXJXX,
Unforutnately we can't help with bans here on the forums. If you'd like to raise a dispute, I recommend reaching out to our terms of sevice team. They an take a look at this for you.
Hi @SpookyxAurore,
Please note that we're unable to make account changes or assist with account-related issues here at AHQ. However, I can try to point you in the right direction to recover your account.
If you don't remember the email associated with your EA account, you can try to find it by following the steps in this article: ...
Read more@ACB2013 Please follow the steps outlined above and reach out to our support team to review your account situation and explore available options.
If our TOS team has denied your appeals @wulo2 then there is nothing that we or anyone can do to change this: https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
Darko
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Hey @Mistercactusss,
Sorry you were running into trouble here, but thanks for the report!
We've pushed a fix for this issue and you should be able to get back in-game next time you hop on.
Hey @cartycarry,
Sorry for the confusion, that portion of the site shows specific types of bans but not all account actions will appear there.
If you're seeing a ban notification when you try to get in-game, you can create an appeal with these steps to have our Terms of Service review that situation for you.
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This should be resolved, but feel free to check below for some extra context around this situation! Thanks for hanging in there while we got this cleared up!
Edit Aug. 30: We're looking into additional reports that this issue is continuing or reappearing for some, thanks for the additional info folks.
Hey folks,
Sorry to see you've had some trouble with this. We've just pushed a fix that should help correct this on Steam.
Can you try restarting the game and checking again? You should be able to get back in now, though it may help to Verify File Integrity if you're still seeing this.
Hi there, @Affluentstew787
We're not able to help with banned accounts over Answers HQ. We wouldn't be able to go deeper into the reasoning for the ban. The best I can advise is to submit another dispute if you haven't done that 3 times already. Instructions for that can be found here.
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