Rainbow Six Siege Dev Tracker

Thank you for letting me know what all you have tried, SaviorAngel666! I'm terribly sorry to hear that you're still receiving this error after all the steps you've gone through. Since the troubleshooting you've completed thus far hasn't helped, I'd suggest uploading a screenshot of your port forwarding configuration to the team at support.ubi.com. The team would be glad to look into this with you! Let me know your ticket number once it's been created.

LCSQC.MrHoovy, I'm sorry to hear that you're receiving this error also! You mentioned havi... Read more

Hey GY_Albert,

Can you confirm if you're running any of your components overclocked?

If you are, can you please try and disable the overclocking software to see if this helps?

Thanks for getting back to me.

Can you please create a case on the support website and submit your DxDiag and MsInfo files for further investigation?

Once you have created your case, please provide us with your case number so we can look into this for you.

Thanks.

Since you received in-game notification that the temporary ban was placed as a result of cheating, then that would be why you received the ban. Unfortunately, there are no further details regarding the sanction that I'm able to disclose. My main suggestion would be to do as Ubi-Viral suggested and further secure your account by setting up 2-factor authentication and resetting your password. Thank you so much for your pati... Read more

El_Speedwagon - sorry to hear that.

I've passed your report on to the team.

I've had to edit your initial post however as this goes against the forum rules.

Hey everyone! I deeply apologize for the worry that was caused by this inconvenience. This was a known issue after the game's latest patch, but it has since been resolved -- which you can see here! You should be able to access your content now, but if you're still having trouble please reach out to the team at support.ubi.com. Thank you all!

Moving to Player Support for assistance!

cash-cake, since you're on PC can you please attach an image of this challenge showing as locked for you?

GucciMang212, if you're having trouble unlocking an achievement on your Xbox, please reach out to Xbox Support! Ubisoft does not have access to their back-end tools and services, so only they can look into why this achievement isn't unlocking properly for you. Thank you!

YOUNGPAPPY2322, are you still running into issues purchasing credits in Siege at this time? If so, please create a ticket at support.ubi.com for the team to further investigate.

ItsJameszy12, my apologies for the frustration that this has caused you. If you're unable to purchase credits on your Xbox, I'd suggest reaching out to Microsoft Support. Ubis... Read more

I'm sorry to hear those steps did not help! I still greatly appreciate you giving them a try. Next, please try performing a clean boot. If you're still running into problems after that process, please upload your MSinfo and DxDiag files to the team at ... Read more

Sorry to hear that TJpek.

Can you confirm if the issue has occurred since?

Hey folks,

If you're experiencing this issue, can you confirm what troubleshooting steps you have tried, if any?

Hey folks,

Thanks for reporting this.

I have edited both of your posts as naming and shaming is against the forum rules.

I will pass your report on to the team for investigation.

Hey GxyLxrd_,

Sorry to hear that.

Just to confirm - is the issue still persisting?

Hey, lil_miko!

Sorry to hear that you were temp banned. I would advise you to check your system to ensure nothing is on it that may have triggered this ban as the next ban may be permanent.

We are unable to remove temporary bans so you will need to wait for it to be over before being able to play again.

I would also advise you reset your account password and set up 2 Step Verification to ensure no one else is accessing your account. You can find how to set up 2 Step Verification here:

https://support.ubi.com/en-GB/faqs/0...-Verification/

Thank you.

No problem, Swifty__! Thanks for helping to improve the community.

Hey Veteran-.,

Sorry to hear that.

Just to confirm - what seems to be the issue?

Are you having trouble linking your account?

Sounds good, thank you so much for giving those a try for me!

Hi LeBronzo23_ and Kusellusvene_XD! Sorry to hear that you're both missing your Alpha Packs still. As Ubi-Redbeard suggested, please create a ticket at support.ubi.com so that the team there can further investigate this with you. Thank you!

Hey there, BigB19ckLab! I'm terribly sorry to hear about these FPS drops after the latest patch in Rainbow Six Siege. Thank you for letting me know what you've tried on your own to remedy this! Since verifying your game files didn't work, can you please complete the other steps in our PC guide here? Disabling your background applications is a great step to take as this ensures there are no programs or applications that could be affecting Siege's performance. Thanks!