Rainbow Six Siege Dev Tracker

Hey pew.pew_720BC_! What is your support ticket number? I was unable to find a ticket under your "pew.pew_720BC_" account. Do you have a screenshot of the BattlEye error message you are getting? Have you tried these steps?

Hi boldizsar14! Please note the Forum Rules ask that all posts are to be in English, since these forums are moderated by the UK and US teams. For assistance in Hungarian, please submit a ticket to your regional support.

You shouldn't have to repurchase the game! Please make sure you are trying to install the game on an internal drive. Please also make sure there is enough space for the game to install. Do not launch any other application while the game is installing and updating. We strongly suggest these steps as well (XB1 / PS4).
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Hey JohnLovesGaming! I checked on a ticket you created, and it appears that you had resolved your issue by adding Siege as an exception to your Antivirus. Let us know if you need any further assistance!

Hi fachrizal3f! Can you submit your MSINFO and dxdiag files for further assistance?

Thanks for the suggestion guys! We do have this FAQ regarding account transfers and why going from Console to PC or PC to console is difficult. We apologize for any frustration it may cause you and appreciate your enthusiasm for the feature.

Hi HyperPE! I have found your support ticket regarding this issue. The R6S team are still investigating this issue. If an update becomes available, you will be sent an email via your ticket. Please note that our ticket system automatically closes 4 days after the last response, so it will auto close. You can open it back up any time you have any further information. Thanks for checking in!

Hey,

Can you please create a case on the support website so we can look into this for you?

Thanks

Hey,

I'm closing this thread as a duplicate of your other.

Thanks!

Hello josephmcclane,

Thanks for reaching out! Unfortunately, mouse and keyboard are not officially supported.

Hello, Ghosts2045. For issues relating to in-game purchases I recommend reaching out for support on our website. We can't directly assist with such issues on the forums.

Hey adyka2111.

The code you're getting usually means BattlEye is having issues loading, or is already running. Make sure to completely end task on all Rainbow Six Siege programs in Task Manager, then try launching again.

If that error code comes back, do the same but then verify your game files from either Steam or Uplay, wherever you have the game installed. Let me know if it carries on afterwards.

Originally Posted by IvyLace
I'm having the same issue as ArchBoris, with I think the same error.

Clicking the "Activate my account" button causes it to be grayed-out. When I check the console in Chrome (F12 -> Console), it displays the following error code:



I opened a ticket with Ubisoft support today, so hopefully some resolution to the issue can be found.

If there's any update, I'll post it. For those searching for this same issue via Google, I'll just throw in some key words: siege, ubisoft, twitch, drops, error, glitch, activate my account, uplay, account, register, registration, problem, gray, grey, grayed, greyed, out, cannot, can't

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Hey TMXBOOM
I have manually added the test server onto your account.
It should be in your library next time you log in to Uplay.

Glad to hear it!

Originally Posted by ZunniMoo
I have the same issue, I have R6 on the PS4 but I haven’t got it on uplay and I use the same account. Can you activate it for me.

You should now have access to the TTS, please login to Uplay and check the my games section.

Originally Posted by Asrirush
I own rainbow six on the ps4 and logged into uplay on my pc and the tts was not in my library

Hey there,

The TTS should be in your Uplay PC game library now, if it does not show up, try logging out and logging back in.

Hey banditofernando!

Thank you for reaching out to us.

I can confirm that Test Server has been added to your account and you shall be able to access it .

Hey Enclosure-HD,

Sorry to hear you have not had the best time with Siege recently.

When you say the latest update, just to clarify, you are referring to the Operation Phantom Sight update?

You didn't get any crashing issues on Burnt Horizon?

Please see if you can roll back to a previous graphics driver. Let me know if that helps you to be able to play while we look into this.