Rainbow Six Siege

Rainbow Six Siege Dev Tracker




22 May

Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey,

I've added it to your account Come back if you have any further issues
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
Hey,

Just for some general steps, can you please try the following: https://support.ubi.com/en-GB/faqs/000025947

If none of those work, can you create a ticket on our support site with your dxdiag and msinfo: https://support.ubi.com/en-GB/faqs/0...ag-and-Msinfo/

One player I spoke to fix... Read more
Comment
    Ubi-Shikallum on Support Forums - Thread - Direct
To confirm you can play on TH fine? But not other game modes?

21 May

Comment
    UbiMorning on Support Forums - Thread - Direct
Hey Xarcheon! There is a current ongoing Uplay PC issue. After investigation of the launcher logs provided, we believe we have found out the potential cause of the problem and would like to advise following the steps below in order to have this rectified:

1. Reset your Networking settings
a) Click on the Windows symbol on the bottom left of the screen.
b) Click on the Gear to access the Settings.
c) Click on "Network & Internet".
d) Click on "Network Reset".

2. Reset Winsock
1) Open CMD as admin.
2) Type netsh int ip reset ipreset.txt and press Enter.
3) Type netsh winsock reset and press Enter.
4) Type netsh int ip reset and press Enter.
5) Restart your computer.

Let me know if this helps you!
Comment
    UbiMorning on Support Forums - Thread - Direct
Hello! There is no activation key for playing on the TTS. The TTS is automatically added to your account if you have access to R6S once the TTS is live.
Comment
    UbiMorning on Support Forums - Thread - Direct
Hello! The TTS should be available if you own R6S under the Ubisoft account. It should only be available while the R6 TTS is up. If you are still missing the TTS, try reinstalling Uplay.
Comment
    UbiMorning on Support Forums - Thread - Direct
@ D3vil9907. Did reinstalling Uplay help at all?
Comment
    UbiMorning on Support Forums - Thread - Direct
Hey everyone! The Siege team is investigating various audio bugs. Please read this post and reply to it accordingly. Thank you!

20 May

Comment
    Ubi-Mark. on Support Forums - Thread - Direct
Hello D4C08, welcome to the forums!

It usually takes up to 48 hours to receive your in-game items.

If you haven't received your Credits by then, I would suggest contacting our support team directly on our Support Site as they would be more suited to assist you than myself over the forums.

Please include any proof of purchase you have when you do as it allows us to investigate this swiftly.
Comment
    Ubi-Orion on Support Forums - Thread - Direct
Hey there CleanCulture! Welcome to the forums!

I'm sorry to hear you're having issues getting into a game. If this issue is still occurring I would advise you to please attempt each step contained at this link

18 May

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ZFG_Reaper,

I am sorry you are experiencing issues with players using the glitch in-game. You can report players to us by going through our official support channel

These glitches are being tackled by the dev team and working on fixes for both console and PC.

16 May

Comment
    UbiMorning on Support Forums - Thread - Direct
Hey guys! If you are having problems with R6 Credit purchases, please see this FAQ.
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi ALEXMedeer! I am sorry to hear you are getting this error code. Please follow this FAQ for that specific error code. If you've already tried these steps, please submit a ticket with a ... Read more
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi Dynamxcs.! If you are still disconnecting, what error code are you getting?
Comment
    UbiMorning on Support Forums - Thread - Direct
Hi Dynamxcs.! If you are still disconnecting, what error code are you getting?
Comment
    UbiMorning on Support Forums - Thread - Direct
Thank you for the feedback and suggestions M4STER_R00T. Disconnection issues can be tough to identify, as it may be related to several different factors. We often ask players to port forward in the event the ports are being blocked by the ISP or the way their router is set up. We also often suggest changing DNS to Google's DNS for example. We also suggest flushing your DNS and resetting your hosts files as well. All of these have been known to resolve connection issues. If a player continues to have issues after trying all of these steps, we would then like to investigate these issues. In order to do so, we would need a screenshot of port forwarding settings to verify the ports were done correctly.
You should have the option to reconnect back to the match assuming the match has not ended. There have been some reported issues of players not being able to reconnect despite the match still ongoing. It is possible that the spot was already backfilled after you had disconnecte... Read more

13 May

Comment
    Ubi-Gumdrops on Support Forums - Thread - Direct
Hey there PersoGaming! Sorry to hear of this.

Can you please create a support case so that I can pass it along to the team in your region? Let me know the case number once submitted.

06 May

Comment
    Ubi-Ginge on Support Forums - Thread - Direct
Welcomee to the foums yee_cake
Do you still have the same issue after verifying the game files in steam?

26 Apr

Comment
    Ubi-Gumdrops on Support Forums - Thread - Direct
Originally Posted by Mahdi_King9999
is did really bug i am dont have any cheats for all games and rainbow six siege i am dont like cheating why battleye banned me? thinks me cheating? how to fix it?
Hey I'm sorry to hear of this, I've passed your case on to the right team for investigation.

24 Apr

Comment
    Ubi-Gumdrops on Support Forums - Thread - Direct
Hey killerpengu2018, please don't share your personal information on the forums!

You can contact us via Twitter, Facebook or ... Read more