Rainbow Six Siege Dev Tracker

Hey there GRE_Kaolt,

This is something we can help with through Facebook PM, Twitter DM or our Support Website. I appreciate your patience while you wait on a reply!

Thanks for that, I just had a look on your account and can see your previous ticket, one big troubleshooting step that you haven't tried is changing your DPI Scaling to 100 instead of 125. Also you need to perform a SFC scan: https://support.microsoft.com/en-gb/...rrupted-system

Sorry, I meant DPI Scaling

Hey mailboy4192015!

Thank you for contacting us.

As it stands, there is a visual issue in-game that may show as if no 2-FA is enabled however our development team is already aware of this and are actively investigating.

Originally Posted by ma5tadont
Anything of this doesnt work...

What specs are you working with?

Originally Posted by xiShiro
I have the same problem. I've tried many solutions suggested by the community and the FAQS. I'm on NVIDIA's driver 417.71 though because I didn't have this issue before, so I thought rolling back my drivers would work, but it doesn't. I was initially experiencing the crashing issue on the new drivers too, so I'm just sticking with 417 for now.

My case number is 08467436

Hey,

If you have full screen optimization enabled, can you disable this?

Hey,

Unfortunately it's due to the CPU being underspec. 4 cores are needed to run Siege: https://support.ubi.com/en-gb/Faqs/0...nbow-Six-Siege

Hey,

Have you created a ticket on our support site yet?

https://support.ubi.com/en-GB/

Hey,

Just had a look at your case, can you uninstall VoicemodDesktop.exe?

Hey,

Can you please try the following if you haven't already:

https://support.ubi.com/en-GB/faqs/000025947

Glad to see that the issue has been resolved If you have any further issues don't hesitate to get back in touch!

@Spock-LLAP not passing you to someone else, just getting your system files so I can take a look

Did disabling raw input help?

Hey there UnchartedSpoon, thanks for reaching out!

I know how annoying it is to play against people who gain an unfair advantage. I am sorry you had to go through that. The development team are always working on new ways to prevent this type of behavior, and your feedback is appreciated.

I have removed them from your post, but I will forward these names to our securities team for investigation. Please note, we can only communicate the outcome of the investigation to the sanctioned players.

I hope you continue to enjoy the game, and please feel free to contact us again with any further reports.

@Spock-LLAP, please refrain from bumping threads as this is against the forum rules.

Can you please create a case on the support website and submit your DxDiag and MsInfo files for further investigation?

Thanks.

@Hexstly, please create a case on the support website and submit your DxDiag and MsInfo files for further investigation and provide me with your case number when it's created.

Thanks.

Hey ma5tadont! I checked your ticket and our team would like a newly generated set of your system files so we can investigate further.
Thanks!

Please make sure that your dedicated GPU is being used.

Thanks guys! Our team are still looking into this issue, please be sure to try basic troubleshooting before submitting your system files.

Thanks!

Hey Soul_Reaper0_0!

If you are experiencing a similar issues, please create a ticket and we will investigate this further for you. This is because we will need to take a look at your account, which would not be appropriate for a forum thread.

Hey guys, We are aware that some players are experiencing inverted audio. This issue is under investigation.
Could anyone still experiencing this issue please confirm the peripherals you're using? (ie sound cards, headset, etc.)
Thanks!