Rainbow Six Siege Dev Tracker

Let me know if Spero83's recommendation helps. Please also try installing Uplay's latest version and running Uplay as admin!

You can make a cheater report with our team! You can reach out privately on Facebook or Twitter. You can also reach out to our technical team on our ... Read more

Please let me know if deactivating the 2FA and then enabling it again resolves this issue. It usually does when the issue isn't related to using the wrong account.

Hello! Please note that making player reports on the forums is Naming and Shaming, as we do not have means on the forums to look into or ban players. If you would like to make a cheater reports (which includes DDoS reports), please make one on our support portal or privately with our teams on ... Read more

Hello, fuarkmirin. I can only help in English on these forums. As it sounds like you'd like to report players for potentially cheating through DDoS attacks, please consider making a ticket with our support portal or privately with our teams on Facebook o... Read more

Hey Samz707,

What Username do you see in-game on Rainbow Six: Siege?

I can see the Forum account you are using has it set-up and normally this issue is caused by not being logged into the correct account.

Hey paradise1213,

I am sorry to hear you are unable to access the in-game store.

Have you created a support ticket on our website?

Hey YeetUS.DaZoRe! Welcome to the forums.

If you can navigate to the folder where you have Rainbow Six installed, once you've found the folder there will be a file labelled as an application "Rainbow Six Siege". If you can then left click the file to select and then right click this file, then go to "send to" and choose the "desktop" option. This will automatically create a desktop icon as a shortcut to your game. Hope this helps!

Hey bubalex54,

I am sorry to hear you have been having issues with DDOS attacks.

The team is investigating these reports, at this current time, we do not have any further information to share.

Thank you for your understanding

I believe this usually has to do with malware protection. What do you have installed? If you have anything you've installed recently or that's recently updated, that is likely the issue.

I definitely understand that it's frustrating to receive an abandonment penalty when the cause was a disconnection. I can't speculate about whether this was a DDoS, but if you have proof or evidence please consider sending it to our team.

We cannot remove temporary bans, and we cannot add or remove MMR from any accounts.

Hey Deadeye6126,

Have you made a ticket on our support website about this?

If not, please do, as we cannot resolve payment issues via Forums.

Hi there! When I check your account I don't see anything immediately wrong with the email address (like writing gmial.com instead of gmail.com), but send me a PM with your issue, and I'll look into it for you.

Please note we can only help in English on these forums.

Hello JasperBelvidere, welcome to the forums!

Sorry to hear that Could you please provide me with your ticket number, so I can take a look?

Hey SpringierRat482,

I'm sorry to hear that!

Have you tried any Troubleshooting?

Originally Posted by MelvinArcher
Hi there, I just experienced this exact same problem since yesterday, during the game, at the main menu (afk) & even in T-hunt. I did most the mentioned solutions above but nothing works out.

Sorry to hear you also get this crash too, MelvinArcher. If you have tried the above steps, please create a support ticket on our support website, including ... Read more

Originally Posted by DeliriousBunny
Same issue, It started happening to me a week ago, but it was like once every 10 games. Now its every game i play i crash when loading in. If im lucky i can play one round or so. Also my audio cuts off for a send quite often.

Sorry to hear you got the same issue, please do try the steps mentioned in this thread by my colleagues. If it persists, please create a support ticket on our support website, including ... Read more

Originally Posted by RunningMilk10
found this thread and its a whole 2 years later and still garbage customer service and massive delay on purchases. this is a disappointment. no care for the people who make your job possible.

Are you missing credits or are you sharing your feedback regarding support received?

Originally Posted by Sovietinis
While playing siege multiplayer, it disconnects the internet from my computer for a couple of seconds and kicks me out of the match. Came back to this game after maybe 6 months, never had this kind of problem before, but now cant even finish one multiplayer match.

Sorry to hear you are disconnecting every game. Did you try the troubleshooting provided by my colleague?

What is the exact error message you get?

Thanks!

Thank you for your feedback, however please be advised this is not in error.