Rainbow Six Siege Dev Tracker

Hey VE5P,

Sorry to hear you are experiencing this as well.

Is your copy of the game on disc or digital?

Have you tried the steps in the PS4 Troubleshooting FAQ?

Hey Sam1098209871,

Welcome to the forums!

Does it not work for you even after following the steps provided by my colleague?

Hey XorphTheFirst,

Sorry to hear that.

We aim to respond to tickets within 48 hours from receiving it but this is not always possible.

If you drop me your ticket number I can check for any delays?

Hey Xx0_MASTER_0xX,

Thank you for reaching out and welcome to the forums.

Laptops are generally not supported due to their components not being as powerful as their PC Counterparts (Generally speaking).

What spec is the Laptop and what graphics setting are you running at?

Hey guys if you have anything specific to report, we'd appreciate it if you could forward us any supporting evidence in a support ticket.
Thanks!

Hey OMGitsTORN!

Thank you for reaching out to us and I'm sorry to hear about this.

If you have noticed that you are facing connectivity related issues, we would like you to complete the connectivity troubleshooting first and if you notice that problems are still occurring, let us know!

Do you also see an immediate difference when plugging a device into the output on your controller?

Originally Posted by Jakearue04
im having the same problem it resets my settings and I have to remake all my operators set up

Hey,

What troubleshooting have you tried so far? Have you tried deleting the file then launching Siege with admin rights?

Originally Posted by Foam_Peanut
I am also experiencing this problem. has a solution been found yet?

Do you get any error messages? can you describe what occurs?

Hey guys,

I'm sorry you are experiencing this issue. Simply restarting the game should enable you to see your Alpha Packs!

Hi WaffleoKnights,

Thank you for reporting that to us.

The error code itself is a generic connection error message, which is why you will see this occurring for users over multiple years.

What platform are you playing the game on?

You can upload the image directly here via the formatting tools or, you can upload the image to an image hosting website such as Imgur.

Hi there Mememist!

I think I can help you to resolve this issue.

This issue is caused by a corrupted local save and can often be resolved by replacing it with a new save file.

To remedy the issue, please follow these steps:
- Close the Uplay PC application down.
Please open your system tray by clicking the little arrow located to the right of your taskbar and check that the client is not running in the background.

- If you own the game on Uplay PC:
Navigate to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\635 and copy the folder to your Desktop.
Once you have created a backup, delete the folder.

- If you own the game on Steam:
Navigate to C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\savegames\\1843 and copy the folder to your Desktop.
Once you have created a backup, delete the folder.

- Start Uplay PC in administrator mode and disable the Cloud save options... Read more

Hey,
If you could take a screenshot that would be great: https://www.take-a-screenshot.org/windows.html

Originally Posted by mylotheboss21
I also have this problem, I own Siege on Xbox and I am using the same Uplay account on my pc yet the test server doesn't appear in my game library.

Hey,

I've just checked and added it to your account

Hey there Guyattthomas and DatBoiAwaken!

We were experiencing some server issues yesterday which are now resolved. If you or anyone else is still receiving this particular error code outside of any issues we're experiencing or planned maintenance please take a look here for specific troubleshooting with regards to this error code. Just in case you weren't aware as well but you can check whether there is server issues or maintenance occurring in R6S by visiting this ... Read more

Hey there, Lonely_Wolf267!

I'm sorry to hear that you're experiencing connection issues, this error can be linked to server issues or maintenance we're experiencing and we did have some issues around the time you created this support ticket. Hopefully in that case this issue is resolved but if that isn't the case then I'd advise you to first of all take a look here to see if any of those steps help to resolve your issue.

Hey BYMOSSY,

I have added the TTS to your account, it should be available to download on Uplay the next time you log in

Hey guys,

We're sorry to hear that's been occurring.

Where about are you located? We've been looking into some connections issues for PC users in Europe and Japan at at the moment, but this is hopefully in the process of recovering.

Originally Posted by Abovx.
im trying to download the tts, but theres nothing on my uplay library

Yo! I've added the TTS to your library

Originally Posted by IDafman
same problem here, cant find it anywhere

edit: solved!

Glad to see it got sorted. If you have any more issues, feel free to get back in touch with us here