Rainbow Six Siege Dev Tracker

Hi there @Mr_ErfuN_! I'm sorry to hear that you're having some crashing problems with Siege, and I would like to look into this further. Let's start by completing some basic troubleshooting to eliminate as many possible causes. If this crash happens again after they are completed successfully, I have a few follow-up questions. Please start with these steps:

• Confirm that your console and game are up-to-date
• ...

Thank you for updating @TheFunMachine,

That is definitely an interesting theory your friend had. Along with any match IDs you're able to grab, could you also update me if that particular situation occurs again?

I'm sorry those didn't help @cavcav,

Try forwarding these ports, and if it's still not helping, go ahead and create a Support Case with us and we'll take a closer look with you.

Hey there,

I'm sorry you're both running into these annoying crashing issues. I totally understand how frustrating those are.

I have some recommendations to see if we can get this resolved,

Just to make sure all bases are covered, @NikolasS54, run through the steps in this basic technical troubleshooting guide as well as those in...

Hey @Darovo_ubludki,

To see if we can get you able to purchase credits, first make sure you're using an approved payment method and check out ...

Hey @SPQR_Vitelius and I'm sorry to hear you were removed from your match.

If you're frequently running into these error codes preventing you from connecting, I'd recommend running through the steps in our basic connectivity troubleshooting guide just to ensure you're working with optimal communication between you and the game.

Should this not help to resolve the issue, I'd ask that you start a ...

Hello @MasnyNom and @sum1sfatmumma,

My apologies you've both run into this issue. I don't have any updates as of the moment but rest assured that our teams are still investigating this and working towards a resolution.

Hey @ReworkedPRICE,

I'm sorry to hear you're having some trouble with your in-game mic.

Just to clarify, does it work when you're using it via Steam on the PC or not at all since you tried using Steam link?

Hello there @anli_therapy and welcome to our Discussions.

It does look like you should have received those credits. If for some reason you still haven't, you can try running through this basic connectivity troubleshooting just to ensure it's not a communication issue between you and the game. I've included troubleshooting for PC, ...

Hello @chickenhn

Thanks for reaching out and I'm sorry to hear that you are experiencing lag.

Can you please perform all of the troubleshooting steps listed in this article? This will ensure that your connection to our services is optimal.

Many thanks and if you have any additional questions, please let us know.

Hello @Brismo_,

Thank you for the update!

I just checked and I can see that you were able to create a case already - rest assured, our team will investigate it further for you now.

If you have any other questions, please let us know!

Hello @HadesOrso9288_,

Thank you for sharing this!

This is correct, ''PC players will not be matched with console players, and vice versa'', and this information can be found in this official article...

Hello @RodZill4,

Thanks for reaching out and I'm sorry to hear that you received duplicate items.

I can see that this issue is currently being investigated and as soon as we have an update, we will let everyone know through the patch notes.

Apologies for ay inconvenience caused by this and if you have any additional questions, please let us know.

Hello @bbgwithbbc

Thanks for reaching out and I'm sorry to hear that you didn't receive your credits.

I just checked it our for you and I can see that your case was already redirected to the responsible team and you should receive a reply soon.

If you have any additional questions, please let us know.

Hello @Tweezyke,

Thank you for the update and I'm sorry to hear about your experience.

Are you able to provide us with some match ID details, so we can pass them along to the ongoing investigation?

Many thanks and if you have any additional questions, please let us know.

Hello @Brismo_,

Thank you for the update and I'm sorry to hear that you are still experiencing this issue.

In this case, could you please contact our team on our Support Site?
Please attach both...

Hi again fellow Havoc! Thanks for getting back in touch with an update. If you are playing on a shared network (such as on a military installation or school network) I can also recommend to try using a different DNS on your console. This can also help out if you are on a home network but tend to have others on the network gaming or streaming.

DNS stands for Domain Network Server and is pretty much a phonebook for the internet. Trying out a third party DNS such as Google's or Open DNS's can help determine if maybe your internet service provider's DNS isn't inclusive enough to accommodate the connection you need.

From the PlayStation home screen:

1. Navigate to Settings ► Network ► Set Up Internet Connection.
2. Select either Use Wi-Fi or Use a LAN Cable, depending on your setup.
3. Select Custom. (If you already have custom values for any of the settings below, feel free to use them instead of the automatic options. ...

Hiya @bbrover thanks for reaching out to report this. Shoutout as well to you @Lie-nus for your helpful input! ...

Hello there @CHRIST-IVA and @Xpert678 ! So sorry to hear about this issue resulting in a ban. Our teams are looking into similar reports of this happening and are requesting a...

Hi there @guillaume92kgb so sorry for the delay in response. I am also sorry to hear about your game crashing this frequently. While we are unable to remove a temporary ban, I'd recommend to try our guide here to mitigate the crashes. If you run into another crash could you ...