Rainbow Six Siege

Rainbow Six Siege Dev Tracker




16 Sep

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @Ifylas thank you very much for this screenshot.

I have seen some players post similar but in different threads, before I report this, in case this is caused by a corrupted game file, can you please verify your game files and try to repair them to see if this can fix this visual issue?

If you play on PC >>
Steam verify > htt...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @NoBodyCheating, thank you for your reply, we have a few workarounds that may help with this issue - could you please try the following >>

  • Set vsync to 60Hz, lock the FPS to 120 - OR - deactivate Vysnc completely and lock the FPS to 120

>> Inside R6 menu: Options -> Display -> Refresh Rate
>> Nvidia control panel: Manage 3D settings -> Global Settings -> Vsync -> Force On
>> AMD: Catalyst control center -> Gaming -> 3D Application Settings -> Wait for vertical refresh -> Put the slider "Quality" on "Always On".

  • ...
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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you very much @Chanka-Main I will pass this onto our Siege team, if you have a moment, please also let me know your CPU model, I have just updated my post.

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @Jackplayer thanks for this detail, I have seen a similar report in the Steam forums.

If you ever need to check your inventory, we can do that for you if you give us the date and time you supposedly received a Bravo pack over this link > https://www.ubiso...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @The_Sisu, thank you for your post.

We are aware of these lag, then freeze crashes affecting our Siege players on PC after the recent update and our dev and QA team are looking into this issue now.

Our QA team have asked us to find out what Windows version everyone is using as they believe it may be connected.

Could everyone please press the Windows logo key + R, then type winver into this Run tool, and select OK >> The info should look something like this > Version 21h2 (OS Build 19044, 1889)

This is the information we need at the moment...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @Lmqo thank you for your question.

If you have already disabled the cloud save function, or have never used it, this may be why you won't be prompted for which save you would like to use.

You can re-enable your cloud saves if you wish by following this guide which would probably restore your 'which save would you like to use?' prompt >
https://www.ubisoft.com/en-gb/help/connectivity-and-performance/article/disabling-cloud-sync-in-ubisoft-connect-pc/000063189

Our ga...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello everyone thanks for getting in touch with us.

There seems to have been a few issues mentioned on this thread that are not completely the same as the OPs issue, so I have forked these posts to their own thread.

If you have been disconnected from the game you may see an error message or code that may be noted in this article, these are the most common occurrences > https://ubi.li/85k9w

If you have experienced lag, then your game freeze so you are unable to control anything, we are looking into this issue now.

If you have encountered this particular freeze on PC, could you please confirm >>>

  • which Windows version you are using? To find out which version of Windows your devic...
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Comment
    Ubi-Milky on Support Forums - Thread - Direct

Thank you for these videos @patrikmicrosoft.

I will forward them to our Siege game team to investigate further. We will do our best to update you in this thread, when we have more information to share.

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @Proxy1893 and welcome to the Ubisoft Discussions!

I understand you're experiencing lag on your second matches in R6S. To attempt to resolve this issue, I'd recommend following all the steps from this article, regarding the troubleshooting of technical issues on PC. These should help your PC run the ...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Karlvard,

I understand that you didn't receive the weapon skins in Rainbow Six: Siege for having played Ghost Recon Future Soldier and Splinter Cell Blacklist. After checking your account, I can see that you do meet the requirements for receiving these rewards, so I have now added those skins to your account 😊

Comment
    Ubi-Milky on Support Forums - Thread - Direct

Hello @HadesCorner sorry to hear your game is lagging and your VRAM usage keeps changing in the settings.

have you tried any troubleshooting for this issue such as those contained in this list to see if it can stop the lag you experience? >
https://www.ubisoft.com/help?article=000061047

The minimum video card we recommend for the ga...

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Comment
    Ubi-Milky on Support Forums - Thread - Direct

 
Hello everyone, we are unable to lift any temporary abandon sanctions from disconnections as we do not have the ability to do so, this is solely managed by the game and sanctions will become longer, for the amount of times a game has been abandoned or disconnected from.
 
If you received a certain error code when you disconnected, can you please check our known error codes article to see what may have caused your disconnection, here > https://ubi.li/85k9w
 
If the error code you received is not listed in this article, please let us know so we can gather more info for our Siege team about this, to see if this has been reported before.

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @WolfSpirit-5 and welcome to the Ubisoft Discussions!

I'm sorry to hear you're having difficulties launching R6S due to an error message. So we can better understand the situation, could you please share the error message with us?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @bandomyyy and welcome to the Ubisoft Discussions!

I understand you've been experiencing long matchmaking on R6S leading to the inability to rejoin. Please be assured this issue has been forwarded to our dev team, who is currently looking into it. Should they need more information, I will get back to you 😊

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @NoBodyCheating!

I understand that the Ubisoft Connect Launcher and R6S use 100% of your CPU load. Could you please let us know if Vsync is enabled?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @Trevor5566 and welcome to the Ubisoft Discussions!

I'm sorry to hear you've been unable to connect to the servers of R6S due to an error code, despite doing troubleshooting steps. Could you please let us know if you have tried completing the following ...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @mr101722 and welcome to the Ubisoft Discussions!

I understand that your attached equipments reset themselves in R6S, and you're getting an error message linked to the failure to sync your cloud save. To resolve this issue, I recommend completing the steps from this ...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @XTrustGamesX and welcome to the Ubisoft Discussions!

I'm sorry to hear you're having trouble purchasing R6S credits with your Steam wallet. So we can better understand the situation, could you please let us know what happens when you do attempt to purchase content with your Steam Wallet in R6S, and if you're receiving an error message/code?

Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey there @MirosLP and welcome to the Ubisoft Discussions!

I understand you're experiencing lag in Rainbow Six: Siege despite doing connectivity troubleshooting steps. So we can look into this with you, I have created a support ticket for you, which you'll be able to access via our ...

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Comment
    Ubi-Ciel on Support Forums - Thread - Direct

Hey @trai_tech and welcome to the Ubisoft Discussions!

I understand how you feel regarding this situation. Please be assured this has been forwarded to our dev team, who is currently looking into it!