Ubi-Keo

Hi @xdeyth I'm sorry to hear that you are experiencing issues with your Opals not registering after being collected.

As this issue is related to the Dawn of Ragnarok expansion I have opened a new thread.

Can you please go through the ...

Hi @shoogotitdude thanks for the video provided.

Could you please upload your latest save to the cloud and I will forward this on to the development team.

Hi @spirantcrayon22 I'm sorry to hear that you are also experiencing this issue.

Could you please provide a video demonstrating this as the development team have been unable to reproduce this so far.

Hi @barismerall apologies for the late response.

I am also sorry to hear that you have purchased the Opal map and that it has not shown the Opal locations on your map.

I have checked your account and can see the purchase that you made. Could you please confirm if the Opal locations are not visible on certain maps or all maps? If certain maps could you confirm which ones.

Can you also provide a video demonstrating this issue. In the video could you go to the in-game store and show that the Opal map is showing as purchased, then go to your in-game ma...

Hi @jademonkey2k apologies for the late response.

The issue has been reported to the development team. Could you please provide a video demonstrating the issue.

I would recommend uploading the video to a video sharing website such as YouTube, you can then provide the URL link in this thread, thanks.

Hi @fausaball99 apologies for the late response.

Can you confirm if you are also receiving a notification that your GPU does not support DX12?

If so could you please confirm your system specifications and if you have tried any of the troubleshooting suggested by Ubi-Nacho and Ubi_Plush?

Hi @lelixandre apologies for the late response.

Thanks for the information provided.

Can you confirm if the issue persisted after reinstalling the game? If it is has have you been able to record a video demonstrating the issue that I could forward on to the development team?

Hi @repressedgnu512 apologies for the late response.

I am also sorry to hear that you are also experiencing issues collecting the Cassivellaunus artifact.

Could you please provide a video to show that the artifact has not spawned and also check the area suggested by pickedermine80. We would also need to see your inventory to show that you have not collected the artifact.

I would recommend uploading the video to a video sharing website such as YouTube, you can then provide the URL link in this thread, thanks.

@Anubys515 can you confirm if you are also still experiencing this issue? If so could you also provide a video please, thanks.

Hi @mrexpendable_ apologies for the late response.

I am unsure if this is intended or not. Could you please provide a video to show that you have collected the gear set in-game and that it is not available as a transmog option at the Blacksmith's.

I'd recommend uploading the video to a sharing platform such as Google Drive or One Drive, as this will allow you to post a shareable link within this thread, thanks.

Hi @sencer1453 apologies for the late response.

I am also sorry to hear that you are also experiencing FPS drops after the 1.5.0 update.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

Hi @dorra1000000 apologies for the late response.

I am also sorry to hear that you are experiencing crashes in Assassin's Creed Valhalla.

Could you take a look at the PC troubleshooting article and run through all the steps listed then try again. The support article contains some of the most common fixes for crashes, freezing, FPS drops and more.

Please confirm if this resolves the issue. 

Hi @andnilse apologies for the late response.

I am also sorry to hear that you are experiencing low FPS issues whilst navigating in the menu screen.

Could you please take a look at the PC troubleshooting article and run through all of the steps listed then try again. The support article contains...

Hi @spirantcrayon22 thanks for confirming this.

I have managed to find the other post and merged it.

@davidtsmith333 apologies for the late resp...

Hi @kirill-pudrikov apologies for the late response.

I'm sorry to hear that you have experienced issues completing the world event 'Aegir's Daughters'.

After watching a walkthrough of this event again I can see that Eivor interacts with the thralls clothes when he wakes up, then goes outside and see's the boar walking around and he makes a comment about it, then checks the broken barrel on the roof and finally to the large wooden cauldron. I am unsure if you are required to go near the boar or not but you could try this then return to the cauldron again.

If the issue persists I would recommend loading a previous save before you started the event and try again. However, if this is not possible then could you please provide a vid...

Hi @minechannel apologies for the late response.

I'm afraid that we can only assist you in English on this forum, please repost on our Italian forum here. 

Or if you can translate your post into English then we will be happy to assist you further on this forum.

Hi @tompamisi apologies for the late response.

I am also sorry to hear that you are experiencing an issue with your mouse cursor moving to the second screen during gameplay.

I have merged your post with the original thread that reported this issue.

I can see that there is a setting in-game to lock the cursor to your screen. This is set to off by default. Can you please go into the control settings and check if the option is enabled, if not try enabling it then try again and see if the issue persists.

Hi @kennyannydenny apologies for the late response.

I'm also sorry to hear that you are also experiencing the invisible wall issue in Dublin.

I'm afraid that we have no further updates regarding this issue.

Please keep checking the ...

Hi @elmarj ...

Hi @rcdeschene apologies for the late response.

Could you please confirm the name of the Scythe before you upgraded it to Divine rank?