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@Sacrefice342 @MGuenny @BN-Manaroth Hi, and welcome to the forum !
I've taken note of your reports, and I'm sorry to he...
@Sacrefice342 @MGuenny @BN-Manaroth Hi, and welcome to the forum !
I've taken note of your reports, and I'm sorry to he...
@Maddin007-1 @Masterr23 Hi, and welcome to the forums !
We can only help in English on this forum.
This is because we prefer to avoid automatic translation...
@AuddieD Hi !
I've taken note of your question regarding airmail and trade routes.
It's been forwarded to the relevant Team, and we'll reach out to you once additional information is available.
Don't hesitate to let us know if you have other questions, or for any other Issue !
@JanCRn Hi !
I've taken note of your report, and I wanted to thank you for the update provided !
If the carryover worked in a 3rd save file, this could mean that the first saves could have been corrupted.
Does the Issue happen again if you play normally, without the quick fail of the 2nd save ?
@Humility925 @Synchronos357 Hi !
I've taken note of your reports, and I wanted to thank you for all the details provided on this scenario text Issue !
...
@Asterix201252 @Synchronos357 Hi !
I've taken note of the additional information provided in your messages, and I wanted to thank you for sharing it in this t...
Hey there @nanonebula,
As this was posted to Anno Legacy, I've gone ahead and moved into into Anno 1800.
I can see the Pack was added to your Ubisoft account a day later though - are you now able to access it?
@luftm No problem at all !
I've taken note of your feedback on the matter, which has been forwarded to the relevant Team.
Don't hesitate to let us know if you'd like to share additional feedback, or if you have any questions !
Hello @S____man thank you for getting in touch with us and sorry for the delay in getting back to you,
Do you happen to have a save file or a video clip that we can gather from you, so we can ask our Anno team to look into this? Just so we know if this is an isolated incident or if we are able to replicate this.
You can find out how to gather these details for us by checking our bug reporting post here > ...
Salut @vinzouille72, merci de nous avoir contactés.
Je suis navrée de lire que ton jeu ne se lance plus.
Est-ce que tu pourrais m'en dire plus ? Est-ce que c'est arrêté à la fenêtre de lancement ?
Pour essayer de régler la situation, je vais t'inviter à suivre toutes les étapes de dépannage présentes sur notre article dédié...
Hi everyone!
I'm sorry to see you've been having issues when loading a saved game. Could you please confirm this issue is persisting?
Could you also please tell me who uses mods for the game please? You can also check verify your game files please.
Hi @Ark4d !
Can you please post this in the French forums instead, or translate your message? Thank you !
Hey @D_Hoffman !
Could you give more information about what seems to be the issue please?
Hi @schaedi61 !
Thank you for the video ! Could you tell me if you have any mod for the game installed that could interfere with the progress?
Perfect @hundreAd1800
Yeah...I think I'd have to agree with you there.
I've gotten both of these reported along with everything you provided. While not necessarily game-breaking, probably an annoying issue to work around so I'm sorry you even had to encounter it. That being said, I really appreciate you working with me on this. Please don't hesitate to reach out if you need or find anything else. 
As there are no ogres in the game, at least not to my knowledge, those *should not* be desserts @hundreAd1800.
I did get the report in for the initial issue. The one with the confused items and categories may be an entirely different one. (Sorry, someone must have missed their coffee that day.)
Would you mind grabbing me just a couple of screenshots of the mismatched categories? I know this is probably a bit annoying so I'm sorry about that.
