Anno 1800 Dev Tracker

Hey there @nowayy and @SpawnDieRepeat

Sorry to see you're having an inconvenient issue pop up with lifestyle switching.

We'll need to verify a few things before I can get this reported up. Can you answer the following questions for me?

1. Do you have any mods installed? Even mods that are purely aesthetic.
   1. List any that you do have installed for us.
2. After the most recent update dropped, have you performed a full reinstall of the game? If not, please r...

Hey there everybody. I am going to reach out to the team to see if I can find out whether this was a purposeful change or not.

I will update this thread once I hear back! If this was a purposeful change that the team does not plan to revert, I may move this thread over to the general discussions, which is where we track player demand for features and changes.

Hey there @Skipii90, and welcome to the forums.

This is the English-language forum for the game, but we have a German language forum available Here!

That being said, I can provide you with a few things to try and get your NPC...

Hey @hundreAd1800 !

Quick check up and a question from our team, do you play with any mods on? Or maybe are you playing from a different account?

Yes @l8yoandmercismy, your friend would need to do so as well.

Thanks for stepping in @aeers.

Just to confirm @Empat77, you have access to Empire of the Skies now and all the previously released DLC?

Hello @l8yoandmercismy and welcome to Discussions,

I'm sorry you're having some trouble playing with your friend. I know all too well how frustrating such things can be.

I'd like you both to run through the steps in our basic troubleshooting guide and forward these ports.

If you're still not able to play together, could you see if you're able to connect with anyo...

Hey @JulianMill,

I'm sorry to hear you're running into these graphical issues suddenly.

Since you've already reinstalled it, try clearing your Ubisoft Connect cache for me. If they're still weird, can you grab me a screenshot to better help me investigate?

Hello @hundreAd1800,

That is certainly odd and shouldn't be happening.

• Do you remember when you were able to place those illegally or have you always been able to?

• Just to confirm, you were originally able to place them like that, and does this happen whether or not you rotate them?

• Do they still function normally?

Also, can you grab me a copy of one of your affected save files?

Hello there @hundreAd1800,

I totally understand how getting hung up due to having only the one cart to work with could be absolutely frustrating. I'm really sorry for that.

That being said, I did get this passed along to the teams for them to look into. Let me know if you have any other questions or if there's anything else I can help with in the meantime though.

Perfect @toutoun72, thank you so much.

I've gotten these over to the teams to help with the investigation. Please don't hesitate to let me know if you have any questions or need anything else.

Hello @Tr0u64d1x!

This should have been resolved with the most recent update. Can you update me and confirm whether the gum is present in-game now?

Thank you for the updated saves @Synchronos357 and for the additional info provided !

Would you be able to provide screenshots showing the "coffee" appearing for both stats too, please, from your last point? I'll then share everything with the team to pursue the investigation!

Thanks, @hundreAd1800, I managed to get the saves ! They have been forwarded to the game team for the investigation!

We'll get back to you if we need more info

Thank you for this feedback @Xoulous I apologize we are unable to give discounts for content that you already own.

If your store tab remains empty, this could be an issue if you use another operating system other than Windows 10 or 11.

This may also be empty if you own the game through Steam or Epic.

If the store tab remains empty, I recommend deleting your temporary internet cache files in Ubisoft Connect to see if this will fix the connection >
h...

Hello @Empat77 thanks for getting in touch with us.

If you have just purchased the Season Pass it could take up to 24 hours to appear in your game.

Can you please wait this length of time, and if after you still do not have access, could you provide an image showing >

1. The DLC activated in your launcher
2. The DLC missing or greyed out in your main menu

Hey @jho728 ,

Thanks for reaching out, sorry to hear you're also having issues.

Could you please try disabling your integrated graphics in Device Manager?

This is done by opening Device Manager > Clicking on your Intel UHD Graphics > Click Disable.

With it disabled, this should stop it being detected all together.

Please let us know if this then allows you to use your RTX card in-game!

Hello there @Chronogamer2014,

That is extremely odd as you *should* need to have Seeds of Change activated in order for that option to appear.

Just to rule out a couple of things, try clearing your Launcher cache for me and ...

Hey @batmento!

As the game was bought from fanatical some time ago, unfortunately, your best bet would likely be to re-purchase and make sure the version has your preferred language before you purchase again. As for adding English text, I'm not able to speculate on that and would advise keeping an eye on our Discussions for any future potential updates. I know these aren't ideal answers or the ones you were hoping for and I'm really sorry about that.

@viniciusmi00 No problem, thank you for the video !

It has been forwarded to the Team, and we thank you for it !

We'd like to ask you a few questions as well, in order to isolate the Issue :

Can you provide us with saves where Sunken Treasures quests are available ?

...