Apex Legends Dev Tracker

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08 Apr 11:19 EA_Lanna on Forums - Thread - Direct

Hi @warwarwarlock,

At the moment the following languages are supported on Answers HQ:

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08 Apr 11:08 EA_Lanna on Forums - Thread - Direct

Hi @HP829619 ,

At the moment the following languages are supported on Answers HQ:

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05 Apr 21:23 EA_Rtas on Forums - Thread - Direct

Hey there @IceTeaShards

We cannot assist with banned accounts here on the forums. if you want to learn more about your ban or suspension you will need to contact our ToS team.

You can see how to do so at this link here

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05 Apr 10:41 EA_QueenBee on Forums - Thread - Direct

Hey @djngymnast,

Unfortunately we're not able to help with bans here on the forums, but you can always reach out to our terms of service team, and they'll be able to take a look into this for you.

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03 Apr 14:13 EA_Lanna on Forums - Thread - Direct

Hi @sawada,

At the moment the following languages are supported on Answers HQ:

...

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02 Apr 12:24 EA_Darko on Forums - Thread - Direct

You will need to speak to our Terms of Service team @Darkskull649.

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

Click ...

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01 Apr 22:40 EA_Mako on Forums - Thread - Direct

@Havado

Have you tried changing the language on your console language to English as mentioned above?

For this particular issue, deleting and/or redownloading wouldn't have any effect unfortunately.

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31 Mar 21:08 EA_Rtas on Forums - Thread - Direct

Hey folks, this is being investigated and worked on.

For now as @CCbathwater said the temporary fix is to change your console language to English and should allow you to get in the game. Not an ideal fix I know but a temporary one.

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27 Mar 11:05 EA_QueenBee on Forums - Thread - Direct

@hepeifengshuai,

Unfortunately not, no. All of the in-game purchases are final, including heirlooms.

Wees aardig voor elkaar | Be kind to each other

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27 Mar 10:42 EA_QueenBee on Forums - Thread - Direct

Hey @hepeifengshuai,

Unfortunately it isn't possible to refund heirlooms.

Wees aardig voor elkaar | Be kind to each other

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27 Mar 08:33 EA_Lanna on Forums - Thread - Direct

Thanks for letting me know it helped @Svrze! 😄 All the best with it.

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26 Mar 15:21 EA_QueenBee on Forums - Thread - Direct

Hey @spark539,

Unfortunately we're not able to help with bans here on the forums. If you'd like to raise a dispute or ask for more information, then you can always reach out to our terms of service team, and they'll be able to take a...

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26 Mar 08:03 EA_Lanna on Forums - Thread - Direct

Hi @Svrze,

Sorry to hear the EA Help site's been acting up for you. Try these categories for now and once in touch with an advisor let them know the issue so they can update the categories on their side to more accurately reflect your issue:

Open up an incognito window and without logging in to the site go to ...

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21 Mar 09:18 EA_QueenBee on Forums - Thread - Direct

Hey @AKINOGAME,

Unfortunately we're not able to look into bans here on the forums. If you'd like to raise a dispute to try to get your account unbanned, you can always reach out to our terms of service team. They can take a look at ...